IVR Contact Center Software Comparison Table

IVR Contact Center Comparison Charts

Compare IVR Contact Center products by WH Score, Usability, Pricing, Features and Rating scores in a table list format.

Product Name
Zoho Desk
Vonage
RingCentral Contact Center
LiveVox
Switchvox Cloud
CXone
Talkdesk
Zendesk Suite
Avaya UCaaS
Fusion Connect
Five9
Avoxi
ICTBroadcast
Enghouse Interactive
Bright Pattern
Sharpen
Ameyo
Evolve IP
Genesys
Mitel
3CLogic
Sprinklr
West Telecom
Liveops
GoTo Contact Center
Altitude
Gladly
Avaya Experience Platform
Twilio Flex
Zultys
Freshdesk
Alvaria CX Suite
HostedTel
8x8 Contact Center
Hermes360
C-Zentrix
CyTrack CyCC
Unify OpenScape
VoltDelta
WH Score
Usability
Pricing
Features
Ratings
Compare
9.4
8.8
8.9
9.5
18
9.0
8.2
8.3
8.5
70
9.0
8.1
8.4
8.1
27
8.9
8.1
8.6
9.1
14
8.8
8.3
8.7
8.6
22
8.7
8.2
8.7
8.5
33
8.7
8.1
7.8
7.9
46
8.6
7.9
7.9
7.8
388
8.5
7.7
8.2
8.3
23
8.5
8.0
7.8
7.7
9
8.5
7.9
8.0
7.9
72
8.5
8.8
7.8
7.7
6
8.5
7.9
8.0
7.8
20
8.4
7.5
8.3
8.1
17
8.4
7.8
7.9
7.6
39
8.3
7.6
7.8
8.4
7
8.3
7.7
8.6
8.6
8
8.2
8.6
8.3
8.1
3
8.2
7.4
7.7
7.6
36
8.0
7.8
7.7
7.5
27
8.0
7.8
7.7
7.5
8
7.9
7.1
7.4
7.5
0
7.9
7.1
7.5
7.3
0
7.9
8.0
7.5
7.4
5
7.8
8.3
7.1
8.3
2
7.8
7.9
7.2
7.2
4
7.7
7.3
7.0
7.4
17
7.6
7.2
6.9
7.0
12
7.5
7.2
7.2
7.0
14
7.4
6.8
6.7
6.9
6
7.3
6.8
7.0
6.8
10
7.2
7.0
7.0
6.8
3
6.8
6.3
6.3
6.6
0
6.8
6.5
6.5
6.6
7
6.3
5.8
6.3
6.1
1
6.0
5.6
6.2
6.0
0
6.0
5.6
6.1
5.7
0
5.9
5.5
5.7
5.6
0
4.9
4.7
5.7
5.6
0
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