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What is the difference between marketing automation and sales automation?
The difference between marketing automation and sales automation is that marketing automation software is used to help grow a customer base and nurture potential and existing customers, while sales automation is about tracking leads and closing deals that have been funneled through marketing channels.
Marketing automation and sales automation software work well when integrated. Additionally, CRM systems and sales enablement tools can also be integrated to further serve any CX strategies that a business may have custom-created.
What is the difference between marketing automation platforms and CDPs?
Marketing automation platforms enable marketing teams to manage leads, orchestrate campaigns and test results within a single platform - while Customer Data Platforms (CDPs) facilitate centralized profiles of each customer.
CDPs can be integrated with any number of software solutions (including marketing automation platforms), as data therein can be leveraged to reach the right customers at the right time, as well as offer highly personalized product recommendations.
Can marketing automation platforms generate content?
Marketing automation platforms typically do not generate content for blogs or social media posts. However, many top marketing automation vendors may offer AI-powered content generation and summarization capabilities. On the other hand, many marketing automation platforms can also be integrated with AI-based content generators, for teams that require the same.