Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Customer Profiling
Customer Personas
Customer Journey Mapping
Customer Lifecycle Management
Brand Management
Complaint/Feedback Management
Net Promoter Score (NPS)
Stakeholder Maps
Voice of the Customer (VOC)
Web Analytics
Dashboard
CX Analytics
Sentiment Analysis
Behavioral Analytics
Data Analytics
Engagement Analytics
Heatmaps
Customer Satisfaction Rating (CSAT)
Lifetime Value (LTV) Reports
Impact Analysis
Trend Reports
Workflow Builder
Task Automation
Artificial Intelligence (AI)
Data Export
Jira
APIs
GDPR
Custom Fields
Custom Workflows
Segmentation/Grouping
Single Sign-On (SSO)
Multi-Factor Authentication (MFA)
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