cxomni
cxomni
0 reviews
WH Score
8.0

Top cxomni Features

What are the Best cxomni Features?


Customer Management

  • Customer Profiling
  • Customer Personas
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Brand Management
  • Complaint/Feedback Management

Reporting & Analytics

  • Net Promoter Score (NPS)
  • Stakeholder Maps
  • Voice of the Customer (VOC)
  • Web Analytics
  • Dashboard
  • CX Analytics
  • Sentiment Analysis
  • Behavioral Analytics
  • Data Analytics
  • Engagement Analytics
  • Heatmaps
  • Customer Satisfaction Rating (CSAT)
  • Lifetime Value (LTV) Reports
  • Impact Analysis
  • Trend Reports

Drag-and-Drop Builders/Designers

  • Workflow Builder

Workflow Automation

  • Task Automation

Supported Technologies

  • Artificial Intelligence (AI)

Data Migration

  • Data Export

Third-Party Integrations

  • Jira

Integration Options

  • APIs

Compliance Accreditations

  • GDPR

Customizable Items

  • Custom Fields
  • Custom Workflows

Systems/Administrative

  • Segmentation/Grouping

Identity and Access Management (IAM)

  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)

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