Comcast
Comcast
12 reviews
WH Score
8.1

Top Comcast Features

What are the Best Comcast Features?


Phone System Features

  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • PBX
  • IP PBX
  • SIP Trunking
  • PRI Trunking
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Direct Trunk Overflow (DTO)
  • Dialed Number Information Service (DNIS)

Call Management & Administration

  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Voicemail
  • Emergency Calling
  • Automatic Call Distribution (ACD)
  • Auto Attendant
  • Find Me/Follow Me
  • Calling Name Delivery (CNAM)
  • Concurrent Call Sessions
  • Conference Bridge

Call Routing Types

  • Event-Driven Routing
  • Queue-Based Routing
  • Location-Based Routing
  • Priority-Based Routing

Reporting & Analytics

  • Call Log Reports

Recording

  • Call Recording

Supported Channels

  • Voice
  • Chat/IM
  • SMS
  • MMS

Conferencing Capabilities

  • Audio Conferencing

Remote Support Features

  • Screen Sharing

Supported Devices/Hardware

  • Business Phones

Systems/Administrative

  • Multiple Location Management

Cybersecurity Features

  • Network Security

Disaster Recovery

  • Internet Backup & Recovery

Comcast Top Features Related Review


M
Michelle
Reviewed on 12 May 2023

Effortless connectivity made simple.

I would recommend this service, particularly for those who have a remote office or employees working remotely. It can be a valuable asset in maintaining communication.

Pros
  • The best aspect is the ability to access and make calls remotely using the landline.
Cons
  • The customer service provided by Comcast is not very helpful, often requiring multiple transfers to reach the appropriate department.

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