In our comparison of 8x8 X Series vs. Comcast, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
The only positive that I can point to is the great range of features that they have. Learning and using the software proved to be quite a challenge and their support team weren't able to help much either.
Wide range of features
Difficult to adapt to, complicated interface, unresponsive support team
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
I highly recommend exploring the range of features Comcast offers. Take the time to review all the different options available. I was pleasantly surprised when I delved into them. These features can greatly simplify and enhance day-to-day tasks, providing reliable solutions.
The call forwarding feature, along with receiving messages in email format, is the most valuable aspect for my needs. It is incredibly user-friendly and Comcast has designed it with simplicity in mind. Moreover, the callers I interact with are unaware that they have been redirected to my remote phone number.
I don't have any specific dislikes or suggestions for improvement at the moment. To be fair, I haven't explored all the available features and options extensively. However, I am gradually exploring them, evaluating their usefulness and potential benefits.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
The only positive that I can point to is the great range of features that they have. Learning and using the software proved to be quite a challenge and their support team weren't able to help much either.
Wide range of features
Difficult to adapt to, complicated interface, unresponsive support team
I highly recommend exploring the range of features Comcast offers. Take the time to review all the different options available. I was pleasantly surprised when I delved into them. These features can greatly simplify and enhance day-to-day tasks, providing reliable solutions.
The call forwarding feature, along with receiving messages in email format, is the most valuable aspect for my needs. It is incredibly user-friendly and Comcast has designed it with simplicity in mind. Moreover, the callers I interact with are unaware that they have been redirected to my remote phone number.
I don't have any specific dislikes or suggestions for improvement at the moment. To be fair, I haven't explored all the available features and options extensively. However, I am gradually exploring them, evaluating their usefulness and potential benefits.
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In our rating and review comparison of 8x8 X Series vs. Comcast, 8x8 X Series has 75 user reviews and Comcast has 12. The average star rating for 8x8 X Series is 3.72 while Comcast has an average rating of 3.41. 8x8 X Series has more positive reviews than Comcast. Comparing 8x8 X Series vs. Comcast reviews, 8x8 X Series has stronger overall reviews.
8x8 X Series vs. Comcast both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Supported Channels, Supported Devices/Hardware, Systems/Administrative, Cybersecurity Features, Disaster Recovery. In our feature comparison of 8x8 X Series vs. Comcast, Comcast offers more of the most popular features and tools than 8x8 X Series.
In our pricing comparison of 8x8 X Series vs. Comcast, Comcast's pricing starts at N/A/month and is more affordable compared to Comcast's starting cost of N/A/month.
Our comparison of 8x8 X Series vs. Comcast shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. Comcast scores higher in ease of admin, but 8x8 X Series has the best scores overall for system usability.
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