RingEX
RingEX
47 reviews
WH Score
9.1

RingEX Overview

What is RingEX?

RingEX is a leading provider of unified communications solutions that goes beyond basic voice capabilities. Offering omnichannel support that includes messaging and video, RingEX packs a powerful set of tools into one centralized platform.

Apart from efficient call administration such as call routing, IVR and voicemail, RingEX caters to advanced workflow automation, call monitoring and even multi-site phone systems management for maintaining smooth communication between businesses and the customers they serve.

Whether it's for managing calls, hosting virtual meetings, or to simply facilitate internal collaboration amongst teams, RingEX empowers businesses with a unified communications solution that is efficient yet highly adaptive at the same time.


RingEX Awards

2024
All Years
RingEX - Editors Choice 2024

RingEX Recent Reviews


S
Susan
Reviewed on 5 May 2024

Terrible VOIP Service Provider

This VoIP service provider hasn't been good at all. It is nearly impossible to install; you will have to work it out on your own. Three appointments were abruptly missed by the sales department. My internal support worker was really challenging to deal with; they argue rather than settle disputes and brush off my worries as being particular. After a month, our system is still not working properly, even after many hours spent waiting on hold with incompetent level 1 assistance who attribute every problem on billing. We paid up front, yet the issues still exist. We are actively trying to switch carriers in order to transfer our numbers, so please do not enroll in yearly plans.

Pros
  • None.
Cons
  • Impossible to install which they expect you to do by yourself
  • The sales dept made 3 appointments and no showed all 3 times
  • My inside support person is a grouchy.

D
Donald
Reviewed on 19 December 2023

A Seamless Journey into Digital Efficiency

The support and sales staff have proven to be excellent collaborators throughout this journey. The product not only works reliably but surpasses expectations, making it a standout choice for someone more accustomed to an analog environment. As an analog enthusiast in a digital world, the overall experience has been nothing short of delightful.

Pros
  • The transition to digital operations was made fairly easy, exceeding all expectations
  • The product requires minimal effort after the initial setup, providing a smooth and efficient experience.
Cons
  • None, everything functions seamlessly, and the ease of use is particularly appreciated.

RingEX Pricing


Core
$20
per user / per month
RingEX Pricing Details

RingEX Key Features


Phone System Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • IP PBX
  • Phone Rentals
Call Management & Administration
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Mute
  • Call Queue
  • Call Barge
  • Call Whisper
  • Push-To-Talk (PTT)
  • Voicemail
  • Voicemail to Email
  • Emergency Calling
  • Automatic Call Distribution (ACD)
  • Shared Lines
  • Auto Attendant
  • Number Porting
Reporting & Analytics
  • Call Log Reports
  • Dashboard
  • Call Analytics
  • Device Analytics
  • Call Monitoring
  • Call Summary
RingEX Features Details

RingEX Media


Videos

RingEX Wheelhouse Score

9.1
What is this?

The Average Wheelhouse score for the Phone Systems category is 8.2

RingEX Scores

  • Ease of Use
    8.7
  • Meets Requirements
    8.2
  • Learning Curve
    8.8
  • Setup & Support
    9.4
  • Quality of Support
    8
  • Ease of Admin
    8.4

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