122 reviews
WH Score

Crexendo Overview

What is Crexendo?

Crexendo is an end-to-end, cloud-based voice and data technology and infrastructure service provider. Its solutions are ideally suited for small and medium enterprises and startups.  Crexendo solutions are known for their reliability and security, which are essential in the voice and data service market. Crexendo has a state-of-the-art data center with multiple levels of redundancy and cutting-edge security standards. This ensures that the communication links are always up and running with high security.  The company is Payment Card Industry compliant and its cloud, telecommunication and network services are licensed by CLEC. Crexendo Cloud Business Phone System comes with hosted PBX applications and SIP trunking.

Solution Features

The Crexendo solution offers numerous standard features, such as auto attendants and other PBX features, along with call center-specific features like call queues for inbound calls.

Other features include:

  • Call forwarding
  • Block caller ID
  • Do not disturb
  • Call continuity
  • Hosted PBX
  • Customizable outbound caller ID
  • Crexendo mobile app
  • E911 emergency
  • Voicemail/ visual voicemail
  • Dedicated seven-digit phone number
  • Company directory
  • Local number portability
  • Call waiting
  • Multiple-party conference bridge up to 10 members
  • Four-digit extension dialing

There is no need to use a third-party SIP trunking service provider. The services are provided on the basis of three different price tiers: Basic, Pro and Premium. The basic plan includes PBX apps and SIP trunking, the Pro plan includes IP phones as well, and the Premium plan includes add-on features such as call recording and monitoring.

Crexendo provides Internet solutions over cable, fiber optics, MPLS, TI, metro Ethernet and DSL for companies that need fully managed connections for hosted PBX services and SIP trunking.

Company:Crexendo, Inc

Crexendo Recent Reviews

Reviewed on 9 December 2023

This company is TERRIBLE. They offer no services worth enduring the headache their support staff cause. If I could leave no stars, I would.

Reviewed on 6 June 2023

Efficient Solutions from Day One: Quick Setup and Reliable Performance with Crexendo.

Crexendo addresses the challenge of high landline prices by offering cost-effective VoIP technology. This transition to up-to-date technology provides numerous benefits. Furthermore, the customer service provided by Crexendo is unparalleled, ensuring that your needs are met with utmost satisfaction. These combined factors contribute to a significant improvement in communication efficiency and overall customer experience.

  • I had the pleasure of working with Carrie Snell, who provided exceptional assistance, information, and professionalism
  • She went above and beyond in delivering outstanding service
  • Additionally, the phones offered by Crexendo are technologically advanced and have excellent functionality.
  • I have no complaints whatsoever
  • Every step of the process was easy and the communication was exceptional.

Crexendo Pricing

Crexendo Cloud Communication Platform
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Crexendo Pricing Details

Crexendo Key Features

Phone System Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
Call Management & Administration
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge
  • Call Whisper
  • Call Assign
  • Call Query
  • Call Flip
  • Voicemail
  • Voicemail to Email
  • Automatic Call Distribution (ACD)
  • Auto Attendant
  • Find Me/Follow Me
  • Speed Dialing
  • Call Flow
Call Routing Types
  • Skills-Based Routing
  • Event-Driven Routing
Crexendo Features Details

Crexendo Media


Crexendo Wheelhouse Score

What is this?

The Average Wheelhouse score for the Phone Systems category is 8.2

Crexendo Scores

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin

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