Comcast vs. Crexendo: Which is Best? - Wheelhouse

Comcast vs. Crexendo: Which is Best?

Comcast vs. Crexendo Best Overall: Crexendo

In our comparison of Comcast vs. Crexendo, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Comcast Quick Info
WH Score:
8.1
Pricing Score:
7.6
Feature Score:
8.0
Usability Score:
7.6
Company Size:All Sizes
Platforms:
Crexendo Quick Info
WH Score:
9.2
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:

Pricing

Comcast Pricing
Price Range
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* Vendor does not share prices.

Crexendo Pricing
Price Range
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* Vendor does not share prices.

Features

Comcast Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • PBX
  • IP PBX
  • SIP Trunking
  • PRI Trunking
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Direct Trunk Overflow (DTO)
  • Dialed Number Information Service (DNIS)
Crexendo Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • PBX
  • IP PBX
  • SIP Trunking
  • PRI Trunking
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Direct Trunk Overflow (DTO)
  • Dialed Number Information Service (DNIS)

Pros & Cons

Comcast Pros & Cons
Pros
  • Wide range of features.
Cons
  • I don't have any specific dislikes or suggestions for improvement at the moment
  • To be fair, I haven't explored all the available features and options extensively
  • However, I am gradually exploring them, evaluating their usefulness and potential benefits.
Crexendo Pros & Cons
Pros
  • I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities
  • This comprehensive solution offers convenience and versatility for communication.
Cons
  • Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Reviews

Comcast Reviews
Top Favorable Review
V
Victor
Reviewed on Jul 2, 2021

The only positive that I can point to is the great range of features that they have. Learning and using the software proved to be quite a challenge and their support team weren't able to help much either.

Wide range of features

Difficult to adapt to, complicated interface, unresponsive support team

Top Critical Review
J
John
Reviewed on Jul 2, 2021

I highly recommend exploring the range of features Comcast offers. Take the time to review all the different options available. I was pleasantly surprised when I delved into them. These features can greatly simplify and enhance day-to-day tasks, providing reliable solutions.

The call forwarding feature, along with receiving messages in email format, is the most valuable aspect for my needs. It is incredibly user-friendly and Comcast has designed it with simplicity in mind. Moreover, the callers I interact with are unaware that they have been redirected to my remote phone number.

I don't have any specific dislikes or suggestions for improvement at the moment. To be fair, I haven't explored all the available features and options extensively. However, I am gradually exploring them, evaluating their usefulness and potential benefits.

Crexendo Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.

I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.

If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

This product enables me to maintain mobility in my business operations and effectively manage my staff.

I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.

Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Alternatives

Comcast Alternatives
Crexendo Alternatives
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Comcast vs. Crexendo: Detailed Comparison

Comcast vs. Crexendo Top Ratings & Reviews: Crexendo

In our rating and review comparison of Comcast vs. Crexendo, Crexendo has 122 user reviews and Comcast has 12. The average star rating for Crexendo is 4.86 while Comcast has an average rating of 3.41. Crexendo has more positive reviews than Comcast. Comparing Comcast vs. Crexendo reviews, Crexendo has stronger overall reviews.

Comcast vs. Crexendo Best Features & Functionality: Crexendo

Comcast vs. Crexendo both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Comcast vs. Crexendo, Crexendo offers more of the most popular features and tools than Comcast.

Comcast vs. Crexendo Best Pricing: Crexendo

In our pricing comparison of Comcast vs. Crexendo, Crexendo's pricing starts at N/A/month and is more affordable compared to Crexendo's starting cost of N/A/month.

Comcast vs. Crexendo Best Usability: Crexendo

Our comparison of Comcast vs. Crexendo shows that Crexendo scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Comcast scores higher in , but Crexendo has the best scores overall for system usability.

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