In our comparison of Comcast vs. PanTerra - Streams, PanTerra - Streams is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The only positive that I can point to is the great range of features that they have. Learning and using the software proved to be quite a challenge and their support team weren't able to help much either.
Wide range of features
Difficult to adapt to, complicated interface, unresponsive support team
The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.
great support.
so many features it can take a while to use an and master.
I highly recommend exploring the range of features Comcast offers. Take the time to review all the different options available. I was pleasantly surprised when I delved into them. These features can greatly simplify and enhance day-to-day tasks, providing reliable solutions.
The call forwarding feature, along with receiving messages in email format, is the most valuable aspect for my needs. It is incredibly user-friendly and Comcast has designed it with simplicity in mind. Moreover, the callers I interact with are unaware that they have been redirected to my remote phone number.
I don't have any specific dislikes or suggestions for improvement at the moment. To be fair, I haven't explored all the available features and options extensively. However, I am gradually exploring them, evaluating their usefulness and potential benefits.
I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!
The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.
Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.
The only positive that I can point to is the great range of features that they have. Learning and using the software proved to be quite a challenge and their support team weren't able to help much either.
Wide range of features
Difficult to adapt to, complicated interface, unresponsive support team
I highly recommend exploring the range of features Comcast offers. Take the time to review all the different options available. I was pleasantly surprised when I delved into them. These features can greatly simplify and enhance day-to-day tasks, providing reliable solutions.
The call forwarding feature, along with receiving messages in email format, is the most valuable aspect for my needs. It is incredibly user-friendly and Comcast has designed it with simplicity in mind. Moreover, the callers I interact with are unaware that they have been redirected to my remote phone number.
I don't have any specific dislikes or suggestions for improvement at the moment. To be fair, I haven't explored all the available features and options extensively. However, I am gradually exploring them, evaluating their usefulness and potential benefits.
The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.
great support.
so many features it can take a while to use an and master.
I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!
The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.
Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.
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In our rating and review comparison of Comcast vs. PanTerra - Streams, PanTerra - Streams has 30 user reviews and Comcast has 12. The average star rating for PanTerra - Streams is 5 while Comcast has an average rating of 3.41. PanTerra - Streams has more positive reviews than Comcast. Comparing Comcast vs. PanTerra - Streams reviews, PanTerra - Streams has stronger overall reviews.
Comcast vs. PanTerra - Streams both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Drag-and-Drop Builders/Designers, Workflow Automation, File Management, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Comcast vs. PanTerra - Streams, PanTerra - Streams offers more of the most popular features and tools than Comcast.
In our pricing comparison of Comcast vs. PanTerra - Streams, PanTerra - Streams's pricing starts at $20/month and is more affordable compared to PanTerra - Streams's starting cost of $20/month.
Our comparison of Comcast vs. PanTerra - Streams shows that PanTerra - Streams scores higher in usability for ease of use, learning curve, quality of support, ease of admin. Comcast scores higher in meets requirements, setup & support, but PanTerra - Streams has the best scores overall for system usability.
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