ProProfs Desk is an integrated customer support system that aims to improve ticketing, facilitate agent collaboration, and offer great customer service. Providing strong multi-channel support along with automation and comprehensive reporting, ProProfs Desk enables the efficient handling of customer relations over email, live chat or social media in an extremely intuitive manner.
Among its notable features is compatibility with other customer-centric systems such as MS Dynamics and Salesforce, while also being compatible for businesses of all sizes.
Key features of ProProfs Desk include:
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