Ooma Enterprise Pricing

How much does Ooma Enterprise cost?

Ooma Enterprise provides flexible pricing plans tailored to the communication needs of businesses. Here are the details:

Standard plan: Priced at $19.99 per user per month, the Standard plan offers essential features such as unlimited calling within the US and Canada, virtual receptionist, call logs, and voicemail. This plan is well-suited for small businesses with basic communication requirements.
Enhanced plan: Priced at $27.99 per user per month, the Enhanced plan provides advanced features, including call recording, conference bridges, and ring groups. It is designed for medium-sized businesses that require additional functionalities for effective communication and collaboration.
Call Center plan: Priced at $49.99 per user per month; the Call Center plan is specifically designed for businesses in need of a comprehensive call center solution. It includes features like call queues, agent management, real-time analytics, and CRM integration. This plan caters to businesses prioritizing exceptional customer service and requiring robust call center capabilities.

Ooma Enterprise's pricing plans offer competitive rates and customizable options, ensuring businesses of all sizes and requirements can find a communication solution that meets their specific needs.

Standard

$19.99

per user / per month

Inbound Calling
Outbound Calling
Local Calling
International Calling
Three-Way Calling
Toll-Free Numbers
Softphone
SIP Trunking
Caller ID
Call Waiting
Call Hold
Call Transfer
Call Redial
Call Popup
Call Mute
Call Barge
Call Whisper
Auto Attendant
Music on Hold
Dashboard
Call Monitoring
Call Recording
Audio Conferencing
Voice
SMS
Hot Desking
Salesforce
Microsoft Teams
Centralized Console
Encryption
Phone Support
Email Support
Technical Support
Dedicated Account Manager
Customer Onboarding

Enhanced

$27.99

per user / per month

Inbound Calling
Outbound Calling
Local Calling
International Calling
Three-Way Calling
Toll-Free Numbers
Softphone
IP Fax
SIP Trunking
Caller ID
Call Waiting
Call Hold
Call Transfer
Call Redial
Call Popup
Call Mute
Call Barge
Call Whisper
Voicemail
Auto Attendant
Number Black/White List
Music on Hold
Revenue Reports
Dashboard
Call Monitoring
Call Recording
Audio Conferencing
Video Conferencing
Voice
SMS
Hot Desking
Speech-to-Text
Transcriptions
APIs
Salesforce
Microsoft Teams
Administrator Management
Administrator Console
Centralized Console
Encryption
Phone Support
Email Support
Technical Support
Dedicated Account Manager
Customer Onboarding

Call Center

$49.99

per user / per month

Inbound Calling
Outbound Calling
Local Calling
International Calling
Three-Way Calling
Toll-Free Numbers
Softphone
IP Fax
SIP Trunking
Caller ID
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Popup
Call Back
Call Mute
Call Queue
Call Barge
Call Whisper
Voicemail
Automatic Call Distribution (ACD)
IVR
Auto Attendant
Number Black/White List
Music on Hold
Skills-Based Routing
Revenue Reports
Dashboard
Call Monitoring
Call Recording
Audio Conferencing
Video Conferencing
Voice
SMS
Wallboard
Hot Desking
Custom Reports
Speech-to-Text
Transcriptions
Call Flow Designer
APIs
Salesforce
Microsoft Teams
Administrator Management
Administrator Console
Centralized Console
Encryption
Phone Support
Email Support
Technical Support
Dedicated Account Manager
Customer Onboarding

Ooma Enterprise Top Pricing Related Review

Jordan

Reviewed on 1 March 2020

Ooma-Easy to use but there are some issues.

I took phone responsibilities for a small company that used 800# they used for everything. I started an Ooma office account and bought all the required equipment and phones, ordered their service and ported my Ooma office provided number-as per their suggestions. I started receiving a number of spam calls daily which were from the local exchange number they had given me. When I asked them to change the number, they charged for it. Their call quality is hit or miss. Because at my end, I have connected my hardware straight to the modem. It just means the call quality is bad at their end. There is no problem as such in their software, dashboard or hardware. It is easy to set up and get started too. It also gives a feeling of a professional setup. But it is the call quality that is a major drawback.

Pros

This is very easy to use and get started with the config
site
There are a lot of features at such an affordable price and this is easy to use too.

Cons

There are two issues with the Ooma office I had to face
One is the call quality and the other is the Spam calls
I do agree there could be some problems from my end too
But, I have a very fast internet connection and did not have any spam call problem until I switched to Ooma office
Now, after Ooma, I get 15-20 robot calls per day, and when I pick up the call I have to speak slowly so that words don't drop
The tech support personnel too do not give complete answers and take their own time to get back to you.