Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Inbound Calling
Outbound Calling
Local Calling
International Calling
Three-Way Calling
Toll-Free Numbers
Softphone
IP Fax
PBX
SIP Trunking
Caller ID
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Back
Call Mute
Call Barge
Call Whisper
Automatic Call Distribution (ACD)
Event-Driven Routing
Data-Driven Routing
Call Log Reports
Dashboard
Device Analytics
Quality of Service Reports
Call Monitoring
Call Recording
Voice
Chat/IM
Audio Conferencing
HD Voice
Bring Your Own Device (BYOD)
Business Phones
Call Handling Rules
AWS
Azure
Multiple Location Management
Centralized Console
System Diagnostics
Network Security
Firewall
Encryption
Internet Backup & Recovery
Inbuilt Failover
Phone Support
Email Support
Chat Support
Technical Support
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