Crexendo vs. FortiVoice: Which is Best? - Wheelhouse

Crexendo vs. FortiVoice: Which is Best?

Crexendo vs. FortiVoice Best Overall: Crexendo

In our comparison of Crexendo vs. FortiVoice, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Crexendo Quick Info
WH Score:
9.2
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:
FortiVoice Quick Info
WH Score:
8.0
Pricing Score:
7.3
Feature Score:
7.4
Usability Score:
8.2
Company Size:Mid Market, Large Market
Platforms:

Pricing

Crexendo Pricing
Price Range
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* Vendor does not share prices.

FortiVoice Pricing
Price Range
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* Vendor does not share prices.

Features

Crexendo Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
FortiVoice Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Pros & Cons

Crexendo Pros & Cons
Pros
  • I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities
  • This comprehensive solution offers convenience and versatility for communication.
Cons
  • Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
FortiVoice Pros & Cons
Pros
  • Easy to use and call forwarding.
Cons
  • There are other tools available in the market that offer similar security features.

Reviews

Crexendo Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.

I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.

If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

This product enables me to maintain mobility in my business operations and effectively manage my staff.

I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.

Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

FortiVoice Reviews
Top Favorable Review
M
Mary
Reviewed on Jul 2, 2021

I have had a positive experience using the application. It is easy to use, both at work and at home, and I can forward calls to my cell phone without any problems.

Easy to use and call forwarding

Customer support wasn't responsive once

Top Critical Review
G
Geraldine
Reviewed on Jul 2, 2021

The tool provides secure communication and helps prevent unauthorized access.

There are other tools available in the market that offer similar security features.

Alternatives

Crexendo Alternatives
FortiVoice Alternatives
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Crexendo vs. FortiVoice: Detailed Comparison

Crexendo vs. FortiVoice Top Ratings & Reviews: Crexendo

In our rating and review comparison of Crexendo vs. FortiVoice, Crexendo has 122 user reviews and FortiVoice has 5. The average star rating for Crexendo is 4.86 while FortiVoice has an average rating of 4.8. Crexendo has more positive reviews than FortiVoice. Comparing Crexendo vs. FortiVoice reviews, Crexendo has stronger overall reviews.

Crexendo vs. FortiVoice Best Features & Functionality: Crexendo

Crexendo vs. FortiVoice both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. FortiVoice, Crexendo offers more of the most popular features and tools than FortiVoice.

Crexendo vs. FortiVoice Best Pricing: FortiVoice

In our pricing comparison of Crexendo vs. FortiVoice, FortiVoice's pricing starts at N/A/month and is more affordable compared to FortiVoice's starting cost of N/A/month.

Crexendo vs. FortiVoice Best Usability: Crexendo

Our comparison of Crexendo vs. FortiVoice shows that Crexendo scores higher in usability for learning curve, setup & support, quality of support, ease of admin. FortiVoice scores higher in ease of use, meets requirements, but Crexendo has the best scores overall for system usability.

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