FluentStream VoIP
FluentStream VoIP
10 reviews
WH Score
7.9

Top FluentStream VoIP Features

What are the Best FluentStream VoIP Features?


Phone System Features

  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • International Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Fax to Email
  • Paging

Call Management & Administration

  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Screening
  • Call Queue
  • Call Barge
  • Call Whisper
  • Call Flip
  • Phone Line Extensions
  • Click-to-Call
  • Dial by Name
  • Dial By Extension
  • Voicemail
  • Voicemail to Email
  • Emergency Calling
  • Automatic Call Distribution (ACD)
  • Busy Lamp Field (BLF)
  • Presence Settings
  • Intercom
  • Ring Groups
  • Auto Attendant
  • Find Me/Follow Me
  • Announcements
  • Speed Dialing
  • Number Porting
  • Number Black/White List
  • Calling Name Delivery (CNAM)
  • Instant Response
  • Music on Hold
  • Conference Bridge

Call Routing Types

  • Event-Driven Routing
  • Data-Driven Routing
  • Location-Based Routing

Reporting & Analytics

  • Call Log Reports
  • Dashboard
  • Call Analytics
  • Diagnostic Reports
  • Data Analytics
  • Call Monitoring

Recording

  • Call Recording
  • Voice Recording

Language & Speech

  • Speech-to-Text
  • Transcriptions

Workflow Automation

  • Holiday Rules

Supported Channels

  • Voice
  • Chat/IM
  • SMS
  • MMS

Chat/IM Management

  • Group Chat
  • Private Chat

Conferencing Capabilities

  • Audio Conferencing

Enhancements & Personalization

  • HD Voice

Collaboration Tools

  • Hot Desking

Customizable Items

  • Custom Greetings
  • Custom Ringtones

Appointments/Scheduling

  • Report Scheduling

Device Management

  • Device Cloning

Integration Options

  • Browser Extensions

Third-Party Integrations

  • Salesforce
  • Zendesk
  • Freshdesk
  • Dynamics 365

Systems/Administrative

  • Multiple Location Management
  • Administrator Management
  • Administrator Console
  • Storage
  • Archiving
  • Segmentation/Grouping

Identity and Access Management (IAM)

  • Role Based Access Control (RBAC)
  • SIP Authentication

After-Sales Service

  • Dedicated Account Manager

FluentStream VoIP Top Features Related Review


K
Kelli
Reviewed on 1 June 2023

Excellent Customer Support

This product effectively addresses intermittent webphone issues, and the team keeps me well-informed about their progress in resolving them. Thankfully, these problems are not too severe, which is a great relief.

Pros
  • I absolutely love the chat option on the FS Mgr site
  • The response time is incredibly quick and impressive.
Cons
  • Honestly, I don't have any dislikes, but if I had to mention something, it would be the cost.

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