8x8 X Series vs. FluentStream VoIP: Which is Best?

8x8 X Series vs. FluentStream VoIP: Which is Best?

8x8 X Series vs. FluentStream VoIP Best Overall: 8x8 X Series

In our comparison of 8x8 X Series vs. FluentStream VoIP, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
FluentStream VoIP Quick Info
WH Score:
7.9
Pricing Score:
7.7
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
FluentStream VoIP Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
FluentStream VoIP Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

8x8 X Series Pros & Cons
Pros
  • I can receive business calls to my business number on my personal cell phone with the help of the IOS application
  • Thus allows me to leave my desk more frequently.
Cons
  • Terrible sound quality-too much noise in the background, the system crashes often, etc.
FluentStream VoIP Pros & Cons
Pros
  • I do not have any positive points to mention.
Cons
  • As for drawbacks, there isn't much to mention
  • Some features may be slightly harder to find compared to larger systems, mainly because Fluentstream is a newer vendor
  • However, they are constantly upgrading and improving the system to make it easier to use.

Reviews

8x8 X Series Reviews
Top Favorable Review
P
Paul
Reviewed on Jul 2, 2021

But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.

I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.

The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.

Top Critical Review
P
Patricia
Reviewed on Jul 2, 2021

This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.

Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.

Terrible sound quality-too much noise in the background, the system crashes often, etc.

FluentStream VoIP Reviews
Top Favorable Review
S
Sandra
Reviewed on Jul 2, 2021

Our experience with Fluentstream was initially good, but it progressively became less satisfactory and ultimately very disappointing. The company we contracted with in 2015 is not the same anymore.

I do not have any positive points to mention.

Fluentstream was a VOIP service that initially worked well. However, over the past year, their service for technical problems, particularly with the call forwarding feature, was poor.

Top Critical Review
J
Jaime
Reviewed on Jul 2, 2021

In general, my experience with Fluentstream has been world-class and amazing, starting from the sales process, onboarding, and daily use.

The software provided by Fluentstream is fairly straightforward, similar to most VOIP systems. While it may not have the flashy features of Vonage, RingCentral, or 8x8, it offers great cost-effectiveness, and the customer support team has been amazing throughout the selection, implementation, and ongoing use processes.

As for drawbacks, there isn't much to mention. Some features may be slightly harder to find compared to larger systems, mainly because Fluentstream is a newer vendor. However, they are constantly upgrading and improving the system to make it easier to use.

Alternatives

8x8 X Series Alternatives
FluentStream VoIP Alternatives
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8x8 X Series vs. FluentStream VoIP: Detailed Comparison

8x8 X Series vs. FluentStream VoIP Top Ratings & Reviews: FluentStream VoIP

In our rating and review comparison of 8x8 X Series vs. FluentStream VoIP, FluentStream VoIP has 10 user reviews and 8x8 X Series has 75. The average star rating for FluentStream VoIP is 4.4 while 8x8 X Series has an average rating of 3.72. FluentStream VoIP has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. FluentStream VoIP reviews, FluentStream VoIP has stronger overall reviews.

8x8 X Series vs. FluentStream VoIP Best Features & Functionality: 8x8 X Series

8x8 X Series vs. FluentStream VoIP both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Language & Speech, Drag-and-Drop Builders/Designers, Supported Channels, Enhancements & Personalization, Collaboration Tools, Supported Technologies, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of 8x8 X Series vs. FluentStream VoIP, 8x8 X Series offers more of the most popular features and tools than FluentStream VoIP.

8x8 X Series vs. FluentStream VoIP Best Pricing: FluentStream VoIP

In our pricing comparison of 8x8 X Series vs. FluentStream VoIP, FluentStream VoIP's pricing starts at N/A/month and is more affordable compared to FluentStream VoIP's starting cost of N/A/month.

8x8 X Series vs. FluentStream VoIP Best Usability: 8x8 X Series

Our comparison of 8x8 X Series vs. FluentStream VoIP shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, learning curve, quality of support. FluentStream VoIP scores higher in setup & support, ease of admin, but 8x8 X Series has the best scores overall for system usability.

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