Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Customer Profiling
Customer Data Platform (CDP)
Customer Journey Mapping
Customer Lifecycle Management
Personalized Recommendations
Loyalty Program Management
Brand Management
Complaint/Feedback Management
KPI Tracking
Voice of the Customer (VOC)
Churn Analysis
Sales Analytics
Marketing Analytics
Forecasting
Revenue Reports
Dashboard
CX Analytics
Buyer Intent Analysis
Campaign Monitoring
Lead and Opportunity Tracking
Behavioral Analytics
Engagement Analytics
Conversion Analytics
Lead Scoring
Customer Satisfaction Rating (CSAT)
Customer Distress Index (CDI) Scoring
Lifetime Value (LTV) Reports
Engagement Scoring
360° Customer View
Conversation Flow Builder
Campaign Builder
Dashboard Builder
Report Builder
Sales Automation
Campaign Automation
Event Automation
Employee Retention Management
Data Modeling
Data Deduplication
Artificial Intelligence (AI)
Machine Learning (ML)
SMS
Email
Social Media
Website
Ads
Lead Generation
Campaign Orchestration
Account-Based Campaigns
Lead-Based Campaigns
Email Campaigns
SMS Campaigns
B2C Campaigns
Salesforce
TikTok
Zendesk
Amazon Redshift
Google Analytics
Google BigQuery
Firefox
SAP
Magento
Zapier
Shopify
Huawei
Google Ads
Google Chrome
SurveyMonkey
APIs
Sales Triggers
Custom Reports
Segmentation/Grouping
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