Emarsys
Emarsys
0 reviews
WH Score
7.9

Top Emarsys Features

What are the Best Emarsys Features?


Customer Management

  • Customer Profiling
  • Customer Data Platform (CDP)
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Personalized Recommendations
  • Loyalty Program Management
  • Brand Management
  • Complaint/Feedback Management

Reporting & Analytics

  • KPI Tracking
  • Voice of the Customer (VOC)
  • Churn Analysis
  • Sales Analytics
  • Marketing Analytics
  • Forecasting
  • Revenue Reports
  • Dashboard
  • CX Analytics
  • Buyer Intent Analysis
  • Campaign Monitoring
  • Lead and Opportunity Tracking
  • Behavioral Analytics
  • Engagement Analytics
  • Conversion Analytics
  • Lead Scoring
  • Customer Satisfaction Rating (CSAT)
  • Customer Distress Index (CDI) Scoring
  • Lifetime Value (LTV) Reports
  • Engagement Scoring
  • 360° Customer View

Drag-and-Drop Builders/Designers

  • Conversation Flow Builder
  • Campaign Builder
  • Dashboard Builder
  • Report Builder

Workflow Automation

  • Sales Automation
  • Campaign Automation
  • Event Automation

Workforce Optimization

  • Employee Retention Management

Data Management

  • Data Modeling
  • Data Deduplication

Supported Technologies

  • Artificial Intelligence (AI)
  • Machine Learning (ML)

Supported Channels

  • SMS
  • Email
  • Social Media
  • Website
  • Ads

Lead Management

  • Lead Generation

Campaign Management

  • Campaign Orchestration

Campaign Types

  • Account-Based Campaigns
  • Lead-Based Campaigns
  • Email Campaigns
  • SMS Campaigns
  • B2C Campaigns

Third-Party Integrations

  • Salesforce
  • TikTok
  • Zendesk
  • Amazon Redshift
  • Google Analytics
  • Google BigQuery
  • Firefox
  • SAP
  • Magento
  • Zapier
  • Shopify
  • Huawei
  • Google Ads
  • Google Chrome
  • SurveyMonkey

Integration Options

  • APIs

Reminders/Alerts

  • Sales Triggers

Customizable Items

  • Custom Reports

Systems/Administrative

  • Segmentation/Grouping

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