Emarsys

Emarsys

0 reviews

WH Score

7.9

Top Emarsys Features

What are the Best Emarsys Features?

Customer Management

Customer Profiling
Customer Data Platform (CDP)
Customer Journey Mapping
Customer Lifecycle Management
Personalized Recommendations
Loyalty Program Management
Brand Management
Complaint/Feedback Management

Reporting & Analytics

Voice of the Customer (VOC)
Churn Analysis
Sales Analytics
Marketing Analytics
Forecasting
Revenue Reports
Dashboard
CX Analytics
Buyer Intent Analysis
Campaign Monitoring
Lead and Opportunity Tracking
Behavioral Analytics
KPI Tracking
Engagement Analytics
Conversion Analytics
Lead Scoring
Customer Satisfaction Rating (CSAT)
Customer Distress Index (CDI) Scoring
Lifetime Value (LTV) Reports
Engagement Scoring
360° Customer View

Drag-and-Drop Builders/Designers

Conversation Flow Builder
Campaign Builder
Dashboard Builder
Report Builder

Workflow Automation

Sales Automation
Campaign Automation
Event Automation

Workforce Optimization

Employee Retention Management

Data Management

Data Modeling
Data Deduplication

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)

Supported Channels

SMS
Email
Social Media
Website
Ads

Lead Management

Lead Generation

Campaign Management

Campaign Orchestration

Campaign Types

Account-Based Campaigns
Lead-Based Campaigns
Email Campaigns
SMS Campaigns
B2C Campaigns

Third-Party Integrations

Salesforce
Zendesk
Amazon Redshift
Google Analytics
Google BigQuery
Firefox
SAP
Magento
Zapier
Shopify
Huawei
Google Ads
Google Chrome
SurveyMonkey

Integration Options

APIs

Reminders/Alerts

Sales Triggers

Customizable Items

Custom Reports

Systems/Administrative

Segmentation/Grouping

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