Auto Attendant Phone System Software

What is the best Auto Attendant Phone System Software?

An auto attendant phone system serves as a virtual receptionist, helping companies efficiently manage incoming calls and direct callers to the appropriate departments or individuals. These sophisticated communication tools are designed to streamline and enhance the efficiency of telephone interactions within businesses.

Equipped with advanced voice recognition and touch-tone capabilities, auto attendants provide a seamless and automated experience for callers. Upon dialing, callers are greeted with a professionally recorded message that guides them through a series of menu options. This allows them to easily navigate various departments, access information, or connect with specific personnel by simply pressing a designated key or stating their preferences.

The versatility of an auto attendant phone system extends beyond call routing. Systems can be programmed to deliver important information, such as business hours, addresses, or promotional messages, ensuring callers promptly receive the information they need. Additionally, these systems reduce the burden on human operators by handling routine inquiries, enabling staff to focus on more complex tasks.

Incorporating an auto attendant phone system into a business optimizes communication and projects a professional image to callers. With their efficiency, customization options, and ability to enhance overall communication flow, auto attendant phone systems are integral to modern business telephony solutions.

Top 10 Auto Attendant Phone System Software

PanTerra - Streams / Crexendo / RingEX / Twilio Voice / Vonage / VirtualPBX / 8x8 X Series / Switchvox Cloud / CXone / GoToConnect

WH Score
9.2
PanTerra - Streams
30reviews
Starting Price:$20 per user / per month
PanTerra Streams is an all-in-one phone, text/SMS, fax, team messaging, business analytics and file sync/share solution - all within one customizable app. Key PanTerra Streams features include:
WH Score
9.2
Crexendo
122reviews
Starting Price:N/A
Crexendo is an end-to-end, cloud-based voice and data technology and infrastructure service provider. Its solutions are ideally suited for small and medium enterprises and startups.  Crexendo solutions are known for their reliability and security, which are essential in the voice and data servi...
WH Score
9.1
RingEX
47reviews
Starting Price:$20 per user / per month
RingEX is a leading provider of unified communications solutions that goes beyond basic voice capabilities. Offering omnichannel support that includes messaging and video, RingEX packs a powerful set of tools into one centralized platform.
WH Score
9.0
Twilio Voice
100reviews
Starting Price:N/A
Twilio Voice is a cloud-based VoIP platform that allows businesses to make and receive phone calls from any device, anywhere in the world. Thanks to its modular solutions that are easy to scale up or down, Twilio Voice has become a popular choice for businesses looking to expand their reach and impr...
WH Score
9.0
Vonage
71reviews
Starting Price:$14.99 per user / per month
Vonage Business Communications unifies calling, messaging, video, and an ecosystem of 3rd party integrations.  By adopting a full suite of communication tools with 50+ enterprise-grade calling features from a single provider, a business will benefit from all-in-one voice, messaging, video, and ...
WH Score
8.9
VirtualPBX
17reviews
Starting Price:$9 per user / per month
VirtualPBX is a leader in small business hosted phone services. The company was created in 1997: it has been placed on multiple top provider lists and won various service awards for their pioneering innovations and their consistently reliable service and network. VirtualPBX's offering is tailored to...
WH Score
8.8
8x8 X Series
75reviews
Starting Price:$24 per user / per month
8x8, Inc. is a unified communications service provider and collaboration (UCC) cloud for small and medium enterprises (SMEs), mid-market businesses and distributed enterprises. The company offers a wide range of UCC cloud services for desktop and mobile devices, including extended business phon...
WH Score
8.8
Switchvox Cloud
22reviews
Starting Price:$19.99 per user / per month
Sangoma offers one of the most popular Unified Communications platforms, available both as a cloud and an on-premise solution. Businesses can also opt in for the hybrid solution for multiple locations. All Sangoma users have complete access to the system features. Users can leverage unified communic...
WH Score
8.7
CXone
33reviews
Starting Price:$135 per user / per month
CXone helps organizations of all sizes be the first choice of customers, the first to innovate, and the first choice employer. Only CXone delivers one unified experience, on one cloud native platform, fast onboarding of new employees and capabilities, with embedded AI to keep your team one step ahea...
WH Score
8.7
GoToConnect
36reviews
Starting Price:$27 per user / per month
We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with a...
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