VSA
VSA
82 reviews
WH Score
8.4

Top VSA Features

What are the Best VSA Features?

VSA is a powerful IT management tool that offers a comprehensive range of features to effectively manage and secure IT systems. Here are the key features that make VSA an essential tool for organizations:

  • Remote Control: Gain secure access and control over remote devices, allowing efficient troubleshooting and support. 
  • Live Support: Provide real-time assistance to users, ensuring prompt issue resolution and exceptional customer support.
  • Multi-monitor Support: Simultaneously view and manage multiple monitors, boosting productivity and enhancing multitasking capabilities. 
  • Vulnerability Assessments: Identify and address system vulnerabilities, minimizing the risk of potential security breaches.
  • Diagnostic Reports: Gain valuable insights into system performance issues and potential risks, enabling proactive problem-solving.

With these powerful features, VSA empowers organizations to manage and secure their IT systems proactively. By leveraging VSA's capabilities, businesses can optimize their IT operations, reduce the likelihood of data breaches, and ensure the smooth functioning of their infrastructure. VSA is a versatile tool suitable for businesses of all sizes, offering comprehensive functionality to address various IT management effectively needs.


Systems/Administrative

  • Remote Monitoring & Management (RMM)
  • Update/Patch Management
  • Administrator Management
  • Agent Management
  • Centralized Console
  • Command Line Provisioning

Identity and Access Management (IAM)

  • Role Based Access Control (RBAC)

Remote Support Features

  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Co-Browsing
  • Swap Screens
  • Screen Blanking
  • Screen Locking
  • Script Library
  • Remote Wake
  • Idle Session Timeout
  • Lock On Disconnect

Workflow Automation

  • Task Automation
  • Ticket Automation
  • Update/Patch Automation

Reporting & Analytics

  • Network Performance Monitoring (NPM)
  • Vulnerability Assessments
  • Diagnostic Reports
  • Authentication Reports
  • Device Analytics
  • Patch Analysis
  • Session Reports

Cybersecurity Features

  • Network Security
  • Server Security
  • Endpoint Detection and Response (EDR)
  • Threat Hunting

Cybersecurity Protection Types

  • Anti-Ransomware

Help Desk Features

  • Ticket Assign
  • Ticket Queuing
  • Ticket Routing
  • Ticket Sharing

Device Management

  • Device Discovery
  • Device Control
  • Device Isolation

Reminders/Alerts

  • Security Alerts

Drag-and-Drop Builders/Designers

  • Report Builder

Customizable Items

  • Custom Reports

Report Management

  • Report Filters
  • Report Publishing

After-Sales Service

  • Phone Support
  • Email Support
  • Technical Support

File Management

  • File Sharing

Enhancements & Personalization

  • Stealth Mode
  • Privacy Mode

VSA Top Features Related Review


J
Joshua
Reviewed on 9 May 2023

Love the spanning backup

It's helping us by providing consistent backups in case of any unforeseen issues. This benefit gives us peace of mind and ensures we have a reliable backup system in place.

Pros
  • The Spanning Backup solution for Salesforce
  • I absolutely love the simplicity and reliability it brings to our company.
Cons
  • It would be amazing to have a Salesforce plugin for Spanning that enables us to view data changes and easily revert them if necessary, directly from the specific record.

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