ConnectWise Automate vs. VSA: Which is Best? - Wheelhouse

ConnectWise Automate vs. VSA: Which is Best?

ConnectWise Automate vs. VSA Best Overall: VSA

In our comparison of ConnectWise Automate vs. VSA, VSA is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

ConnectWise Automate Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
7.9
Usability Score:
7.1
Company Size:All Sizes
Platforms:
VSA Quick Info
WH Score:
8.4
Pricing Score:
8.3
Feature Score:
7.7
Usability Score:
7.8
Company Size:Mid Market, Large Market
Platforms:

Pricing

ConnectWise Automate Pricing
Price Range
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* Vendor does not share prices.

VSA Pricing
Price Range
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* Vendor does not share prices.

Features

ConnectWise Automate Features
  • IT Service Management (ITSM)
  • IT Infrastructure Management (ITIM)
  • Remote Monitoring & Management (RMM)
  • Update/Patch Management
  • Role Based Access Control (RBAC)
  • Clientless Access
  • Session Management
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
VSA Features
  • IT Service Management (ITSM)
  • IT Infrastructure Management (ITIM)
  • Remote Monitoring & Management (RMM)
  • Update/Patch Management
  • Role Based Access Control (RBAC)
  • Clientless Access
  • Session Management
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing

Pros & Cons

ConnectWise Automate Pros & Cons
Pros
    Cons
      VSA Pros & Cons
      Pros
      • Asset monitoring, patch management, software management, and remote control capabilities.
      Cons
      • Limited support for Mac until version 10, occasional issues with the live connect feature not functioning properly.

      Reviews

      ConnectWise Automate Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      VSA Reviews
      Top Favorable Review
      D
      Desmond
      Reviewed on Jul 2, 2021

      Kaseya VSA solves the problem of managing the IT equipment assets of my company, making it easy to locate and manage them, which benefits me greatly.

      Asset monitoring, patch management, software management, and remote control capabilities.

      When all the information or activities in Kaseya are not retained when the machine is reformatted and comes back online.

      Top Critical Review
      M
      Mark
      Reviewed on Jul 2, 2021

      Streamlines our operations and improves productivity

      The capability to perform tasks on PCs remotely, even without physical access.

      Limited support for Mac until version 10, occasional issues with the live connect feature not functioning properly.

      Alternatives

      ConnectWise Automate Alternatives
      VSA Alternatives
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      ConnectWise Automate vs. VSA: Detailed Comparison

      ConnectWise Automate vs. VSA Top Ratings & Reviews: VSA

      In our rating and review comparison of ConnectWise Automate vs. VSA, VSA has 82 user reviews and ConnectWise Automate has 0. The average star rating for VSA is 3.90 while ConnectWise Automate has an average rating of 0.0. VSA has more positive reviews than ConnectWise Automate. Comparing ConnectWise Automate vs. VSA reviews, VSA has stronger overall reviews.

      ConnectWise Automate vs. VSA Best Features & Functionality: ConnectWise Automate

      ConnectWise Automate vs. VSA both offer a strong set of features and functionality including Systems/Administrative, Identity and Access Management (IAM), Remote Support Features, Workflow Automation, Reporting & Analytics, Cybersecurity Features, Device Management, Reminders/Alerts, Drag-and-Drop Builders/Designers, Appointments/Scheduling, Third-Party Integrations, After-Sales Service, Asset Management. In our feature comparison of ConnectWise Automate vs. VSA, ConnectWise Automate offers more of the most popular features and tools than VSA.

      ConnectWise Automate vs. VSA Best Pricing: VSA

      In our pricing comparison of ConnectWise Automate vs. VSA, VSA's pricing starts at N/A/month and is more affordable compared to VSA's starting cost of N/A/month.

      ConnectWise Automate vs. VSA Best Usability: VSA

      Our comparison of ConnectWise Automate vs. VSA shows that VSA scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. ConnectWise Automate scores higher in , but VSA has the best scores overall for system usability.

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