In our comparison of NinjaOne vs. VSA, NinjaOne is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
Kaseya VSA solves the problem of managing the IT equipment assets of my company, making it easy to locate and manage them, which benefits me greatly.
Asset monitoring, patch management, software management, and remote control capabilities.
When all the information or activities in Kaseya are not retained when the machine is reformatted and comes back online.
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
Streamlines our operations and improves productivity
The capability to perform tasks on PCs remotely, even without physical access.
Limited support for Mac until version 10, occasional issues with the live connect feature not functioning properly.
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
Kaseya VSA solves the problem of managing the IT equipment assets of my company, making it easy to locate and manage them, which benefits me greatly.
Asset monitoring, patch management, software management, and remote control capabilities.
When all the information or activities in Kaseya are not retained when the machine is reformatted and comes back online.
Streamlines our operations and improves productivity
The capability to perform tasks on PCs remotely, even without physical access.
Limited support for Mac until version 10, occasional issues with the live connect feature not functioning properly.
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In our rating and review comparison of NinjaOne vs. VSA, NinjaOne has 35 user reviews and VSA has 82. The average star rating for NinjaOne is 4.62 while VSA has an average rating of 3.90. NinjaOne has more positive reviews than VSA. Comparing NinjaOne vs. VSA reviews, NinjaOne has stronger overall reviews.
NinjaOne vs. VSA both offer a strong set of features and functionality including Systems/Administrative, Identity and Access Management (IAM), Remote Support Features, Workflow Automation, Reporting & Analytics, Recording , Help Desk Features, Cybersecurity Features, Network Management, Device Management, Cybersecurity Protection Types, Conferencing Capabilities, File Management, Collaboration Tools, Appointments/Scheduling, Third-Party Integrations, Integration Options, After-Sales Service, Chat/IM Management. In our feature comparison of NinjaOne vs. VSA, NinjaOne offers more of the most popular features and tools than VSA.
In our pricing comparison of NinjaOne vs. VSA, VSA's pricing starts at N/A/month and is more affordable compared to VSA's starting cost of N/A/month.
Our comparison of NinjaOne vs. VSA shows that NinjaOne scores higher in usability for . VSA scores higher in ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin, but NinjaOne has the best scores overall for system usability.
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