Line2
Line2
13 reviews
WH Score
7.8

Top Line2 Features

What are the Best Line2 Features?


Phone System Features

  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers

Call Management & Administration

  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Screening
  • Call Queue
  • Call Barge
  • Call Whisper
  • Voicemail
  • Automatic Call Distribution (ACD)
  • Auto Attendant
  • Number Porting
  • Number Black/White List

Reporting & Analytics

  • Call Log Reports
  • Agent Analytics
  • Call Monitoring

Recording

  • Voicemail Recording

Supported Channels

  • Voice
  • Chat/IM
  • SMS
  • MMS
  • Social Media

Conferencing Capabilities

  • Audio Conferencing
  • Video Conferencing

Remote Support Features

  • Screen Sharing

Customizable Items

  • Custom Greetings

Language & Speech

  • Speech-to-Text
  • Transcriptions

Systems/Administrative

  • Centralized Console

After-Sales Service

  • Phone Support

Line2 Top Features Related Review


I
Irving
Reviewed on 24 August 2023

A more affordable and convenient alternative to a second phone

The call-through feature on Line2, which enables me to call from another phone while using my Line2 caller ID, is my favorite aspect of the service. This is excellent for separating my personal and professional calls. There is no option for a virtual receptionist, and the call quality over mobile data could be improved.

Pros
  • Two line connection.
Cons
  • No virtual receptionist feature and call quality is bad.

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