Crexendo vs. Line2: Which is Best? - Wheelhouse

Crexendo vs. Line2: Which is Best?

Crexendo vs. Line2 Best Overall: Crexendo

In our comparison of Crexendo vs. Line2, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Crexendo Quick Info
WH Score:
9.2
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:
Line2 Quick Info
WH Score:
7.8
Pricing Score:
7.5
Feature Score:
7.5
Usability Score:
7.4
Company Size:All Sizes
Platforms:

Pricing

Crexendo Pricing
Price Range
Contact Us

* Vendor does not share prices.

Line2 Pricing
Line2 - Messaging and VoIP
$13.75
per user / per month

Features

Crexendo Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
Line2 Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Pros & Cons

Crexendo Pros & Cons
Pros
  • I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities
  • This comprehensive solution offers convenience and versatility for communication.
Cons
  • Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
Line2 Pros & Cons
Pros
  • Easy to set up on any device and calling feature.
Cons
  • One drawback I noticed is the challenge of multiple individuals using the same number
  • This can create confusion and potential issues when managing calls and messages.

Reviews

Crexendo Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.

I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.

If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

This product enables me to maintain mobility in my business operations and effectively manage my staff.

I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.

Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Line2 Reviews
Top Favorable Review
L
Lilly
Reviewed on Jul 2, 2021

Users of Line2's business phone service have the ability to set up a second phone number on any device using their app. Users can take calls on any device, anyplace, which is advantageous for working outside of the office. The advantages of being able to accept calls on any device outweigh the disadvantages, even though the connection on calls is not always crystal clear and the software requires frequent updates.

Easy to set up on any device and calling feature

Connection not clear and very less software updates

Top Critical Review
L
Linda
Reviewed on Jul 2, 2021

Line2 resolves the problem of calling with a local number, enabling users to establish a local presence and enhance their communication capabilities. By providing local numbers, Line2 allows users to connect with customers, partners, and colleagues in a more convenient and cost-effective manner, ultimately benefiting businesses and individuals in their communication needs.

One of the standout features of Line2 is its internal communication system, which proves to be incredibly helpful for users. It facilitates seamless and efficient communication within the organization, promoting collaboration and productivity.

One drawback I noticed is the challenge of multiple individuals using the same number. This can create confusion and potential issues when managing calls and messages.

Alternatives

Crexendo Alternatives
Line2 Alternatives
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Crexendo vs. Line2: Detailed Comparison

Crexendo vs. Line2 Top Ratings & Reviews: Crexendo

In our rating and review comparison of Crexendo vs. Line2, Crexendo has 122 user reviews and Line2 has 13. The average star rating for Crexendo is 4.86 while Line2 has an average rating of 2.76. Crexendo has more positive reviews than Line2. Comparing Crexendo vs. Line2 reviews, Crexendo has stronger overall reviews.

Crexendo vs. Line2 Best Features & Functionality: Crexendo

Crexendo vs. Line2 both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. Line2, Crexendo offers more of the most popular features and tools than Line2.

Crexendo vs. Line2 Best Pricing: Line2

In our pricing comparison of Crexendo vs. Line2, Line2's pricing starts at $13.75/month and is more affordable compared to Line2's starting cost of $13.75/month.

Crexendo vs. Line2 Best Usability: Crexendo

Our comparison of Crexendo vs. Line2 shows that Crexendo scores higher in usability for ease of use, setup & support, quality of support, ease of admin. Line2 scores higher in meets requirements, learning curve, but Crexendo has the best scores overall for system usability.

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