Kinetic Business
Kinetic Business
1 review
WH Score
5.3

Kinetic Business Overview

What is Kinetic Business?

Broadview Networks and Windstream have joined forces to become the leading nationwide UCaaS provider. The merging of our two companies combines Broadview’s secure, award-winning, unified communications solution,and more than a decade of UCaaS expertise, with Windstream's extensive portfolio of communications services and expansive nationwide footprint. 

Solution Features

  • Manage from Anywhere: With the mobile-compatible MyOfficeSuite portal, it is possible to access the solution from anywhere for both end users and admins.
  • Empowers Employees: Employees can convert any phone to their office phone and perform their functions with ease without having to depend on IT support.
  • Dual Ringing: OfficeSuite enables dual ringing on both office phone and cell phone. This allows users to be more mobile.
  • Microsoft Outlook: The solution is integrated with Microsoft Outlook, allowing employees to make calls directly from the contact list in Outlook.
  • Voicemail: Voicemail can be delivered to any device and can be verified from anywhere.
  • Call Routing: OfficeSuite has unlimited auto attendants, ensuring that calls are routed to the right place. Also, using the multiple routing options, calls can be sent to voicemail, a co-worker, an auto attendant, or any other location or phone.
  • Greater Collaboration: OfficeSuite offers high-quality conference calls with anyone from anywhere. It is possible to share documents, discuss and collaborate better without having to resort to face-to-face meetings.

These are but a few of the features of OfficeSuite; it is much more comprehensive and can help in making communications much easier for businesses.


Company:Windstream Intellectual Property Services, LLC.
Categories:Phone Systems
Platforms:

Kinetic Business Recent Reviews


R
Robert
Reviewed on 1 May 2023

Pretty good

Windstream offered voice options at an affordable rate. Choosing them as a PRI provider significantly reduced costs compared to traditional copper lines. Along with the benefits of MPLS, we were able to save a lot of money.

Pros
  • I really liked was their customer service
  • It was great to be able to easily open tickets through their portal or by calling their 800 number
  • Plus, since Windstream managed the MPLS network, it took a lot of responsibility and workload off our shoulders.
Cons
  • We experienced more and longer outages than we considered acceptable
  • During those times, getting in touch with someone for updates and reasons behind the outages was difficult
  • Additionally, the cost-to-bandwidth ratio was too high for our liking.

Kinetic Business Pricing


Kinetic Business Phone Lines
Free
per phone number / per month
Kinetic Business Pricing Details

Kinetic Business Key Features


Phone System Features

  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Softphone
  • Fax to Email
  • SIP Trunking

Call Management & Administration

  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Back
  • Call Mute
  • Voicemail
  • Automatic Call Distribution (ACD)
  • Presence Settings

Call Routing Types

  • Event-Driven Routing
Kinetic Business Features Details

Kinetic Business Media


Kinetic Business Videos

Kinetic Business Wheelhouse Score

5.3
What is this?

The Average Wheelhouse score for the Phone Systems category is 8.2

Kinetic Business User Scores

  • Meets Requirements
    5.4
  • Ease of Admin
    6.9

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