Crexendo vs. Kinetic Business: Which is Best?

Crexendo vs. Kinetic Business: Which is Best?

Crexendo vs. Kinetic Business Best Overall: Crexendo

In our comparison of Crexendo vs. Kinetic Business, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Crexendo Quick Info
WH Score:
9.2
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:
Kinetic Business Quick Info
WH Score:
5.3
Pricing Score:
5.3
Feature Score:
6.3
Usability Score:
5.1
Company Size:All Sizes
Platforms:

Pricing

Crexendo Pricing
Price Range
Contact Us

* Vendor does not share prices.

Kinetic Business Pricing
Kinetic Business Phone Lines
Free
per phone number / per month

Features

Crexendo Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
Kinetic Business Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Pros & Cons

Crexendo Pros & Cons
Pros
  • I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities
  • This comprehensive solution offers convenience and versatility for communication.
Cons
  • Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
Kinetic Business Pros & Cons
Pros
  • I really liked was their customer service
  • It was great to be able to easily open tickets through their portal or by calling their 800 number
  • Plus, since Windstream managed the MPLS network, it took a lot of responsibility and workload off our shoulders.
Cons
  • We experienced more and longer outages than we considered acceptable
  • During those times, getting in touch with someone for updates and reasons behind the outages was difficult
  • Additionally, the cost-to-bandwidth ratio was too high for our liking.

Reviews

Crexendo Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.

I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.

If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

This product enables me to maintain mobility in my business operations and effectively manage my staff.

I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.

Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Kinetic Business Reviews
Top Favorable Review
R
Robert
Reviewed on Jul 2, 2021

Windstream offered voice options at an affordable rate. Choosing them as a PRI provider significantly reduced costs compared to traditional copper lines. Along with the benefits of MPLS, we were able to save a lot of money.

I really liked was their customer service. It was great to be able to easily open tickets through their portal or by calling their 800 number. Plus, since Windstream managed the MPLS network, it took a lot of responsibility and workload off our shoulders.

We experienced more and longer outages than we considered acceptable. During those times, getting in touch with someone for updates and reasons behind the outages was difficult. Additionally, the cost-to-bandwidth ratio was too high for our liking.

Top Critical Review
R
Robert
Reviewed on Jul 2, 2021

Windstream offered voice options at an affordable rate. Choosing them as a PRI provider significantly reduced costs compared to traditional copper lines. Along with the benefits of MPLS, we were able to save a lot of money.

I really liked was their customer service. It was great to be able to easily open tickets through their portal or by calling their 800 number. Plus, since Windstream managed the MPLS network, it took a lot of responsibility and workload off our shoulders.

We experienced more and longer outages than we considered acceptable. During those times, getting in touch with someone for updates and reasons behind the outages was difficult. Additionally, the cost-to-bandwidth ratio was too high for our liking.

Alternatives

Crexendo Alternatives
Kinetic Business Alternatives
Add to Compare

Add suggested to comparison

Crexendo vs. Kinetic Business: Detailed Comparison

Crexendo vs. Kinetic Business Top Ratings & Reviews: Crexendo

In our rating and review comparison of Crexendo vs. Kinetic Business, Crexendo has 122 user reviews and Kinetic Business has 1. The average star rating for Crexendo is 4.86 while Kinetic Business has an average rating of 3. Crexendo has more positive reviews than Kinetic Business. Comparing Crexendo vs. Kinetic Business reviews, Crexendo has stronger overall reviews.

Crexendo vs. Kinetic Business Best Features & Functionality: Crexendo

Crexendo vs. Kinetic Business both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. Kinetic Business, Crexendo offers more of the most popular features and tools than Kinetic Business.

Crexendo vs. Kinetic Business Best Pricing: Kinetic Business

In our pricing comparison of Crexendo vs. Kinetic Business, Kinetic Business's pricing starts at Free/month and is more affordable compared to Kinetic Business's starting cost of Free/month.

Crexendo vs. Kinetic Business Best Usability: Crexendo

Our comparison of Crexendo vs. Kinetic Business shows that Crexendo scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. Kinetic Business scores higher in ease of admin, but Crexendo has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.