IBM ECM Overview

With a strong focus on analytics, IBM enterprise content management helps businesses tailor their content to create the best audience experience possible, and promote immediate decision making. The IBM ECM software includes content management, case management, information governing, the ability to measure risk, and collaboration promotion that helps boost productivity across your entire team.

Through the content management and integration tools, customers can access business platforms through a variety of applications, and on all devices. Within business operations themselves, content can be organized, sorted through, and retrieved much faster from the web-based software that can be accessed anywhere at any time. Teams can work together thanks to real-time updating and versioning tools, as well as embedded workflow features that keep everyone working efficiently.

IBM ECM users can utilize either Java API or CMIS interface to develop their own custom applications, and the software includes a notification system that can trigger automated actions and alerts. Through the document capture module, businesses can transform any paper document into a digital document that can be edited, converted, and shared through all devices and workspaces. Document imaging does the reverse, translating your paper documents into images, which allows records to be kept in smaller file formats and supports annotating and file sharing with guests or temporary workers.

IBM ECM’s archiving tools are built to identify the right documents for archival, and manage their storage or disposal according to user-defined policies. This makes it easy to keep your workspaces uncluttered and get rid of unnecessary strains on your data usage. The case manager feature offers users all the analytics tools they need to make better, more targeted marketing decisions in relation to real customer data. All of these features are available through the mobile app, and help teams support enterprise content management seamlessly.