Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
SLA Management
IT Service Management (ITSM)
Remote Monitoring & Management (RMM)
Update/Patch Management
Contact Sync
Role Based Access Control (RBAC)
Single Sign-On (SSO)
Multi-Factor Authentication (MFA)
Session Management
Attended Access
Unattended Access
Remote Session Control
Multi-Session Handling
Script Library
Idle Session Timeout
Reboot and Reconnect
Lock On Disconnect
Prevent System Sleep/Lock/Disconnect
Busines Process Automation
Professional Services Automation (PSA)
Task Automation
Ticket Automation
Event Automation
Network Performance Monitoring (NPM)
Audit Trail
Vulnerability Assessments
Dashboard
Inventory Reports
Server Assessments
Case/Ticket Analytics
Session Reports
Connection Reports
Session Recording
Ticket Assign
Ticket Tagging
Ticket Routing
Ticket Transfer
Ticket Sharing
Ticket Lifecycle Management
Complaint/Feedback Management
HIPAA
Bring Your Own Device (BYOD)
Encryption
Data Backup & Recovery
Report Builder
Ticket Scheduling
Session Scheduling
Custom Alerts
Custom Reports
Custom Branding
Custom Domains
Azure Active Directory
Splashtop
TeamViewer
Bitdefender
Google Calendar
APIs
Report Filters
Artificial Intelligence (AI)
Machine Learning (ML)
Email Support
Product Guide/Manual
Dedicated Account Manager
Customer Onboarding
File Sharing
File Transfers
Customer/Client Portal
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