In our comparison of Phone.com vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
This cost-effective solution has met our communication needs efficiently, enabling us to focus on our core business activities. From IVR and voicemail to voicemail-to-text, fax, and a toll-free number, it provides everything I need at an unbeatable price.
At $10 per month, it provides an extensive range of functions that make it a cost-effective choice.
Enhancements to the mobile app would greatly improve the overall user experience.
RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.
RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!
No complaints so far. RingCentral has been nothing short of amazing.
I originally loved Phone.com due to its flexibility in creating custom messages and phone tree queues. However, there are some cons with this product such as horrible customer dashboard, it’s not clear as you send faxes using the system, it’s not possible to login to the account and see the saved fax and send it again, and many other cons.
Great creation of custom messages and phone queue.
Horrible UI, impossible to resend a fax via the dashboard, numerous error messages when using their preferred browser-Chrome, and complete (50/50) failure rate on faxes thus, majority have to be send at least a second time.
Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.
I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.
It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.
This cost-effective solution has met our communication needs efficiently, enabling us to focus on our core business activities. From IVR and voicemail to voicemail-to-text, fax, and a toll-free number, it provides everything I need at an unbeatable price.
At $10 per month, it provides an extensive range of functions that make it a cost-effective choice.
Enhancements to the mobile app would greatly improve the overall user experience.
I originally loved Phone.com due to its flexibility in creating custom messages and phone tree queues. However, there are some cons with this product such as horrible customer dashboard, it’s not clear as you send faxes using the system, it’s not possible to login to the account and see the saved fax and send it again, and many other cons.
Great creation of custom messages and phone queue.
Horrible UI, impossible to resend a fax via the dashboard, numerous error messages when using their preferred browser-Chrome, and complete (50/50) failure rate on faxes thus, majority have to be send at least a second time.
RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.
RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!
No complaints so far. RingCentral has been nothing short of amazing.
Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.
I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.
It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.
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In our rating and review comparison of Phone.com vs. RingEX, RingEX has 47 user reviews and Phone.com has 31. The average star rating for RingEX is 4.12 while Phone.com has an average rating of 3.90. RingEX has more positive reviews than Phone.com. Comparing Phone.com vs. RingEX reviews, RingEX has stronger overall reviews.
Phone.com vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Chat/IM Management, Language & Speech, Conferencing Capabilities, Supported Channels, Enhancements & Personalization, Collaboration Tools, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of Phone.com vs. RingEX, RingEX offers more of the most popular features and tools than Phone.com.
In our pricing comparison of Phone.com vs. RingEX, RingEX's pricing starts at $20/month and is more affordable compared to RingEX's starting cost of $20/month.
Our comparison of Phone.com vs. RingEX shows that RingEX scores higher in usability for ease of use, learning curve, ease of admin. Phone.com scores higher in meets requirements, setup & support, quality of support, but RingEX has the best scores overall for system usability.
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