In our comparison of Ooma Enterprise vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Their customer service stands out as a shining example of what Nordstrom-level service means. Any minor issues we encountered were swiftly addressed by their responsive support team. The sound quality of our calls has consistently met our expectations.
The sound quality provided by Ooma's service is impeccable, ensuring clear and reliable communication.
None
Magnificent app, highly recommended.
We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.
No issues so far. We love it!
Inexpensive, Ooma helps in keeping costs at a low level in my small business when I’m monitoring recurring costs.
I had to pay more to acquire the premium service, majority of the other corporations have services that must be bought from Ooma.
Regularly updates and has a nice layout.
Poor call quality at times
Their customer service stands out as a shining example of what Nordstrom-level service means. Any minor issues we encountered were swiftly addressed by their responsive support team. The sound quality of our calls has consistently met our expectations.
The sound quality provided by Ooma's service is impeccable, ensuring clear and reliable communication.
None
Inexpensive, Ooma helps in keeping costs at a low level in my small business when I’m monitoring recurring costs.
I had to pay more to acquire the premium service, majority of the other corporations have services that must be bought from Ooma.
Magnificent app, highly recommended.
We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.
No issues so far. We love it!
Regularly updates and has a nice layout.
Poor call quality at times
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In our rating and review comparison of Ooma Enterprise vs. Vonage, Vonage has 71 user reviews and Ooma Enterprise has 66. The average star rating for Vonage is 4.33 while Ooma Enterprise has an average rating of 4.30. Vonage has more positive reviews than Ooma Enterprise. Comparing Ooma Enterprise vs. Vonage reviews, Vonage has stronger overall reviews.
Ooma Enterprise vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Customer Management, Conferencing Capabilities, Supported Channels, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service. In our feature comparison of Ooma Enterprise vs. Vonage, Vonage offers more of the most popular features and tools than Ooma Enterprise.
In our pricing comparison of Ooma Enterprise vs. Vonage, Vonage's pricing starts at $14.99/month and is more affordable compared to Ooma Enterprise's starting cost of $19.99/month.
Our comparison of Ooma Enterprise vs. Vonage shows that Vonage scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. Ooma Enterprise scores higher in quality of support, but Vonage has the best scores overall for system usability.
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