FluentStream VoIP vs. Vonage: Which is Best? - Wheelhouse

FluentStream VoIP vs. Vonage: Which is Best?

FluentStream VoIP vs. Vonage Best Overall: Vonage

In our comparison of FluentStream VoIP vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

FluentStream VoIP Quick Info
WH Score:
7.9
Pricing Score:
7.7
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:
Vonage Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

FluentStream VoIP Pricing
Price Range
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* Vendor does not share prices.

Vonage Pricing
Mobile
$14.99
per user / per month
Premium
$24.99
per user / per month
Advanced
$34.99
per user / per month

Features

FluentStream VoIP Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • International Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Fax to Email
  • Paging
  • Caller ID
  • Call Waiting
Vonage Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • International Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Fax to Email
  • Paging
  • Caller ID
  • Call Waiting

Pros & Cons

FluentStream VoIP Pros & Cons
Pros
  • I do not have any positive points to mention.
Cons
  • As for drawbacks, there isn't much to mention
  • Some features may be slightly harder to find compared to larger systems, mainly because Fluentstream is a newer vendor
  • However, they are constantly upgrading and improving the system to make it easier to use.
Vonage Pros & Cons
Pros
  • We’ve been using Vonage for 2 years are absolutely satisfied
  • The price and functionality are superb
  • An amazing, cost-effective, intuitive and efficient phone system.
Cons
  • Poor call quality at times.

Reviews

FluentStream VoIP Reviews
Top Favorable Review
S
Sandra
Reviewed on Jul 2, 2021

Our experience with Fluentstream was initially good, but it progressively became less satisfactory and ultimately very disappointing. The company we contracted with in 2015 is not the same anymore.

I do not have any positive points to mention.

Fluentstream was a VOIP service that initially worked well. However, over the past year, their service for technical problems, particularly with the call forwarding feature, was poor.

Top Critical Review
J
Jaime
Reviewed on Jul 2, 2021

In general, my experience with Fluentstream has been world-class and amazing, starting from the sales process, onboarding, and daily use.

The software provided by Fluentstream is fairly straightforward, similar to most VOIP systems. While it may not have the flashy features of Vonage, RingCentral, or 8x8, it offers great cost-effectiveness, and the customer support team has been amazing throughout the selection, implementation, and ongoing use processes.

As for drawbacks, there isn't much to mention. Some features may be slightly harder to find compared to larger systems, mainly because Fluentstream is a newer vendor. However, they are constantly upgrading and improving the system to make it easier to use.

Vonage Reviews
Top Favorable Review
C
Courtney
Reviewed on Jul 2, 2021

Magnificent app, highly recommended.

We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.

No issues so far. We love it!

Top Critical Review
S
Stacy
Reviewed on Jul 2, 2021

Regularly updates and has a nice layout.

Poor call quality at times

Alternatives

FluentStream VoIP Alternatives
Vonage Alternatives
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FluentStream VoIP vs. Vonage: Detailed Comparison

FluentStream VoIP vs. Vonage Top Ratings & Reviews: FluentStream VoIP

In our rating and review comparison of FluentStream VoIP vs. Vonage, FluentStream VoIP has 10 user reviews and Vonage has 71. The average star rating for FluentStream VoIP is 4.4 while Vonage has an average rating of 4.33. FluentStream VoIP has more positive reviews than Vonage. Comparing FluentStream VoIP vs. Vonage reviews, FluentStream VoIP has stronger overall reviews.

FluentStream VoIP vs. Vonage Best Features & Functionality: Vonage

FluentStream VoIP vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Customer Management, Conferencing Capabilities, Language & Speech, Drag-and-Drop Builders/Designers, Supported Channels, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Supported Technologies, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service. In our feature comparison of FluentStream VoIP vs. Vonage, Vonage offers more of the most popular features and tools than FluentStream VoIP.

FluentStream VoIP vs. Vonage Best Pricing: Vonage

In our pricing comparison of FluentStream VoIP vs. Vonage, Vonage's pricing starts at $14.99/month and is more affordable compared to Vonage's starting cost of $14.99/month.

FluentStream VoIP vs. Vonage Best Usability: Vonage

Our comparison of FluentStream VoIP vs. Vonage shows that Vonage scores higher in usability for ease of use, learning curve, quality of support. FluentStream VoIP scores higher in meets requirements, setup & support, ease of admin, but Vonage has the best scores overall for system usability.

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