Comcast vs. Vonage: Which is Best? - Wheelhouse

Comcast vs. Vonage: Which is Best?

Comcast vs. Vonage Best Overall: Vonage

In our comparison of Comcast vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Comcast Quick Info
WH Score:
8.1
Pricing Score:
7.6
Feature Score:
8.0
Usability Score:
7.6
Company Size:All Sizes
Platforms:
Vonage Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Comcast Pricing
Price Range
Contact Us

* Vendor does not share prices.

Vonage Pricing
Mobile
$14.99
per user / per month
Premium
$24.99
per user / per month
Advanced
$34.99
per user / per month

Features

Comcast Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • PBX
  • IP PBX
  • SIP Trunking
  • PRI Trunking
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Direct Trunk Overflow (DTO)
  • Dialed Number Information Service (DNIS)
Vonage Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • PBX
  • IP PBX
  • SIP Trunking
  • PRI Trunking
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Direct Trunk Overflow (DTO)
  • Dialed Number Information Service (DNIS)

Pros & Cons

Comcast Pros & Cons
Pros
  • Wide range of features.
Cons
  • I don't have any specific dislikes or suggestions for improvement at the moment
  • To be fair, I haven't explored all the available features and options extensively
  • However, I am gradually exploring them, evaluating their usefulness and potential benefits.
Vonage Pros & Cons
Pros
  • We’ve been using Vonage for 2 years are absolutely satisfied
  • The price and functionality are superb
  • An amazing, cost-effective, intuitive and efficient phone system.
Cons
  • Poor call quality at times.

Reviews

Comcast Reviews
Top Favorable Review
V
Victor
Reviewed on Jul 2, 2021

The only positive that I can point to is the great range of features that they have. Learning and using the software proved to be quite a challenge and their support team weren't able to help much either.

Wide range of features

Difficult to adapt to, complicated interface, unresponsive support team

Top Critical Review
J
John
Reviewed on Jul 2, 2021

I highly recommend exploring the range of features Comcast offers. Take the time to review all the different options available. I was pleasantly surprised when I delved into them. These features can greatly simplify and enhance day-to-day tasks, providing reliable solutions.

The call forwarding feature, along with receiving messages in email format, is the most valuable aspect for my needs. It is incredibly user-friendly and Comcast has designed it with simplicity in mind. Moreover, the callers I interact with are unaware that they have been redirected to my remote phone number.

I don't have any specific dislikes or suggestions for improvement at the moment. To be fair, I haven't explored all the available features and options extensively. However, I am gradually exploring them, evaluating their usefulness and potential benefits.

Vonage Reviews
Top Favorable Review
C
Courtney
Reviewed on Jul 2, 2021

Magnificent app, highly recommended.

We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.

No issues so far. We love it!

Top Critical Review
S
Stacy
Reviewed on Jul 2, 2021

Regularly updates and has a nice layout.

Poor call quality at times

Alternatives

Comcast Alternatives
Vonage Alternatives
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Comcast vs. Vonage: Detailed Comparison

Comcast vs. Vonage Top Ratings & Reviews: Vonage

In our rating and review comparison of Comcast vs. Vonage, Vonage has 71 user reviews and Comcast has 12. The average star rating for Vonage is 4.33 while Comcast has an average rating of 3.41. Vonage has more positive reviews than Comcast. Comparing Comcast vs. Vonage reviews, Vonage has stronger overall reviews.

Comcast vs. Vonage Best Features & Functionality: Vonage

Comcast vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Customer Management, Conferencing Capabilities, Supported Channels, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service. In our feature comparison of Comcast vs. Vonage, Vonage offers more of the most popular features and tools than Comcast.

Comcast vs. Vonage Best Pricing: Vonage

In our pricing comparison of Comcast vs. Vonage, Vonage's pricing starts at $14.99/month and is more affordable compared to Vonage's starting cost of $14.99/month.

Comcast vs. Vonage Best Usability: Vonage

Our comparison of Comcast vs. Vonage shows that Vonage scores higher in usability for learning curve, setup & support, quality of support. Comcast scores higher in ease of use, meets requirements, ease of admin, but Vonage has the best scores overall for system usability.

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