Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Customer Profiling
Customer Data Platform (CDP)
Customer Journey Mapping
Customer Lifecycle Management
Personalized Recommendations
Up-Sell/Cross-Sell Management
Loyalty Program Management
Brand Management
Complaint/Feedback Management
Data Indexing
Data Classification
Data Labeling
Data Clustering
Data Discovery
Data Mapping
Data Refresh
Conversation Flow Builder
Dashboard Builder
Ticket Automation
Sales Automation
Relationship Mapping
Sales Analytics
Marketing Analytics
Forecasting
Audit Trail
Dashboard
CX Analytics
Usage Analytics
Conversation Analytics
Engagement Analytics
Conversion Analytics
Lifetime Value (LTV) Reports
360° Customer View
Artificial Intelligence (AI)
Machine Learning (ML)
Voice
Chat/IM
SMS
Email
Social Media
Salesforce
Facebook
X
TikTok
LinkedIn
Reddit
Pinterest
Google Analytics
Oracle
HubSpot
Google Ads
Google Marketing Platform
Optimizely
APIs
Webhooks
GDPR
CCPA
Custom Workflows
Multiple Location Management
Segmentation/Grouping
Low-Code/No-Code Development
Consent/Preference Management
Abandoned Shopping Cart Follow-Up
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