Zeotap

Zeotap

0 reviews

WH Score

7.9

Top Zeotap Features

What are the Best Zeotap Features?

Customer Management

Customer Profiling
Customer Data Platform (CDP)
Customer Journey Mapping
Customer Lifecycle Management
Personalized Recommendations
Up-Sell/Cross-Sell Management
Loyalty Program Management
Brand Management
Complaint/Feedback Management

Data Management

Data Indexing
Data Classification
Data Labeling
Data Clustering
Data Discovery
Data Mapping
Data Refresh

Drag-and-Drop Builders/Designers

Conversation Flow Builder
Dashboard Builder

Workflow Automation

Ticket Automation
Sales Automation

Reporting & Analytics

Relationship Mapping
Sales Analytics
Marketing Analytics
Forecasting
Audit Trail
Dashboard
CX Analytics
Usage Analytics
Conversation Analytics
Engagement Analytics
Conversion Analytics
Lifetime Value (LTV) Reports
360° Customer View

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)

Supported Channels

Voice
Chat/IM
SMS
Email
Social Media

Third-Party Integrations

Salesforce
Google Analytics
Facebook
Twitter
LinkedIn
Oracle
HubSpot
Google Ads
Google Marketing Platform
Optimizely

Integration Options

APIs
Webhooks

Compliance Accreditations

GDPR
CCPA

Customizable Items

Custom Workflows

Systems/Administrative

Multiple Location Management
Segmentation/Grouping
Low-Code/No-Code Development

Governance, Risk, & Compliance (GRC)

Consent/Preference Management

User Calls-to-Action

Abandoned Shopping Cart Follow-Up

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