ServiceWise
ServiceWise
0 reviews
WH Score
6.6

ServiceWise Overview

What is ServiceWise?

ServiceWise provides customizable tools that can be used to run and manage an internal helpdesk and also offers features and capabilities that support internal helpdesk and IT Service Management (ITSM) solutions.

Whether your company is an SMB or a large enterprise, ServiceWise gives you the ability to build automations into your IT service with features like:

  • Customizable workflows
  • Email notifications
  • Process management
  • Advanced search
  • Knowledgebase
  • And more…

ServiceWise can be scaled alongside your business needs and growth plans and provide everything needed to manage problems, changes, and configurations.


Company:TechExcel, Inc.
Categories:Help Desk
Platforms:

ServiceWise Pricing


ServiceWise - IT Helpdesk
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ServiceWise Pricing Details

ServiceWise Key Features


Help Desk Features

  • Ticket Tagging
  • Ticket Queuing
  • Ticket Transfer
  • Ticket Merge
  • Ticket Split
  • Ticket Lifecycle Management

Supported Channels

  • Voice
  • Chat/IM
  • SMS
  • Email

File Management

  • File Attachments
ServiceWise Features Details

ServiceWise Media


ServiceWise Videos

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