Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
IT Service Management (ITSM)
IT Operations Management (ITOM)
Remote Monitoring & Management (RMM)
Multiple Location Management
Multiple Company Management
Update/Patch Management
Directory Management
Policy Management
Administrator Management
Agent Management
Centralized Console
Device Sync
Drift Management
Identity Lifecycle Management
Role Based Access Control (RBAC)
Single Sign-On (SSO)
Multi-Factor Authentication (MFA)
Passwordless Authentication
ID-Based Authentication
Session Management
Workflow Management
Request Management
Release Management
Contractor Management
Issue Management
Application Automation
Network Automation
Process Mining
Network Performance Monitoring (NPM)
Audit Trail
Data Visualization
Performance Evaluations
Vulnerability Assessments
Dashboard
Content Analytics
Threat Analytics
Risk Assessments
Device Analytics
Conversation Analytics
Artificial Intelligence (AI)
Machine Learning (ML)
Generative AI
Natural Language Processing (NLP)
Robotic Process Automation (RPA)
Customer Profiling
Customer Journey Mapping
Case Management
Complaint/Feedback Management
Network Discovery
Network Control
Network Isolation
Network Prioritization
Network Security
Data Security
Data Loss Prevention (DLP)
Cloud Security
Web Security
Gateway Security
Server Security
Serverless Security
Wireless Security
Runtime Security
Firewall
Encryption
Filtering
Threat Hunting
Threat Intelligence
Incident Response & Remediation
Antivirus
Anti-Malware
Anti-Ransomware
Exfiltration Prevention
Device Discovery
Device Control
Device Isolation
Device Lockdown
Bring Your Own Device (BYOD)
Device Lifecycle Management
Application Discovery
Application Control
Application Isolation
Application Lifecycle Management
Capacity Planning
Virtual Event Planning
Business Continuity Management
Regulatory Intelligence
Skill Management
Salesforce
Jira
SAP
Oracle
DocuSign
Zoom
Workday
Custom UI
Custom Reports
Workspace
Playbooks
Virtual Assistant
Chat Support
Multilingual Support
Service Level Agreement (SLA)
Chatbots
Item Tracking & Traceability
Equipment/Tools Management
Reservations Management
Knowledge Management
DevOps
DevSecOps
Customer/Client Portal
Maintenance Scheduling
Employee Scheduling
Data Privacy
Have you used ServiceNow in the past?
Help other people find the right software by sharing your ServiceNow experience.
