C2 vs. ServiceNow: Which is Best? - Wheelhouse

C2 vs. ServiceNow: Which is Best?

C2 vs. ServiceNow Best Overall: ServiceNow

In our comparison of C2 vs. ServiceNow, ServiceNow is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

C2 Quick Info
WH Score:
7.9
Pricing Score:
7.3
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:
ServiceNow Quick Info
WH Score:
8.3
Pricing Score:
7.8
Feature Score:
8.6
Usability Score:
7.7
Company Size:All Sizes
Platforms:

Pricing

C2 Pricing
Named License
$49
per user / per month
Concurrent License
$65
per user / per month
ServiceNow Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

C2 Features
  • IT Service Management (ITSM)
  • SLA Management
  • Knowledge Base
  • IT Infrastructure Management (ITIM)
  • Multiple Company Management
  • Directory Management
  • Policy Management
  • Administrator Management
  • Storage
  • Content Sync
  • Email Sync
  • Project Sync
  • File Sync
  • Drift Management
  • Role Based Access Control (RBAC)
ServiceNow Features
  • IT Service Management (ITSM)
  • SLA Management
  • Knowledge Base
  • IT Infrastructure Management (ITIM)
  • Multiple Company Management
  • Directory Management
  • Policy Management
  • Administrator Management
  • Storage
  • Content Sync
  • Email Sync
  • Project Sync
  • File Sync
  • Drift Management
  • Role Based Access Control (RBAC)

Pros & Cons

C2 Pros & Cons
Pros
    Cons
      ServiceNow Pros & Cons
      Pros
      • Saves time, easy to use and comprehensive features.
      Cons
      • One downside is that it requires some time to understand and become proficient in using the tool
      • There is a learning curve involved in fully utilizing its features and functionalities.

      Reviews

      C2 Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      ServiceNow Reviews
      Top Favorable Review
      S
      Sebastian
      Reviewed on Jul 2, 2021

      The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.

      Saves time, easy to use

      and comprehensive features

      Could be more customizable

      Top Critical Review
      M
      Mary
      Reviewed on Jul 2, 2021

      The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.

      I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.

      One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.

      Alternatives

      C2 Alternatives
      ServiceNow Alternatives
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      C2 vs. ServiceNow: Detailed Comparison

      C2 vs. ServiceNow Top Ratings & Reviews: ServiceNow

      In our rating and review comparison of C2 vs. ServiceNow, ServiceNow has 16 user reviews and C2 has 0. The average star rating for ServiceNow is 4.31 while C2 has an average rating of 0.0. ServiceNow has more positive reviews than C2. Comparing C2 vs. ServiceNow reviews, ServiceNow has stronger overall reviews.

      C2 vs. ServiceNow Best Features & Functionality: ServiceNow

      C2 vs. ServiceNow both offer a strong set of features and functionality including Systems/Administrative, Configuration Management, Sync/Refresh, Identity and Access Management (IAM), Project Management Features, Help Desk Features, Workflow Automation, Reporting & Analytics, Customer Management, Cybersecurity Features, Supported Technologies, Network Management, Cybersecurity Protection Types, Device Management, Resource Management, Application Management, Event Management, Governance, Risk, & Compliance (GRC), Workforce Optimization, Third-Party Integrations, Customizable Items, Collaboration Tools, After-Sales Service, Software Development Lifecycle (SDLC) Integrations, Content Management, Inventory Management, Chat/IM Management, Portal Types, Appointments/Scheduling, Store/Outlet Management, Business Units/Areas Covered. In our feature comparison of C2 vs. ServiceNow, ServiceNow offers more of the most popular features and tools than C2.

      C2 vs. ServiceNow Best Pricing: ServiceNow

      In our pricing comparison of C2 vs. ServiceNow, ServiceNow's pricing starts at N/A/month and is more affordable compared to ServiceNow's starting cost of N/A/month.

      C2 vs. ServiceNow Best Usability: ServiceNow

      Our comparison of C2 vs. ServiceNow shows that ServiceNow scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. C2 scores higher in , but ServiceNow has the best scores overall for system usability.

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