C2
C2
0 reviews
WH Score
7.9

Top C2 Features

What are the Best C2 Features?


Systems/Administrative

  • IT Service Management (ITSM)
  • SLA Management
  • Knowledge Base
  • IT Infrastructure Management (ITIM)
  • Multiple Company Management
  • Directory Management
  • Policy Management
  • Administrator Management
  • Storage

Sync/Refresh

  • Content Sync
  • Email Sync
  • Project Sync
  • File Sync

Identity and Access Management (IAM)

  • Role Based Access Control (RBAC)
  • Session Management

Project Management Features

  • Project Sharing
  • Workflow Management
  • Project Prioritization
  • Review/Approval Management
  • Project Lifecycle Management

Help Desk Features

  • Issue Management

Workflow Automation

  • Task Automation
  • Approval Automation
  • Recurring Tasks

Reporting & Analytics

  • Activity Logs
  • Dashboard
  • Geographical Reporting
  • Asset Reports
  • Maintenance Analysis
  • Customer Satisfaction Rating (CSAT)
  • Task Tracking
  • Project Reports
  • SLA Tracking

Asset Management

  • Asset Profiling
  • Asset Registry
  • Asset Tracking
  • Asset Discovery

Task Management

  • Create Tasks
  • Assign Tasks

File Management

  • File Sharing
  • File Attachments

Supported File Formats

  • CSV

Integration Options

  • APIs
  • Webhooks

Customizable Items

  • Custom Fields
  • Custom Workflows
  • Custom Templates
  • Custom Branding

Collaboration Tools

  • Screenshots

Reminders/Alerts

  • Task Notifications

Drag-and-Drop Builders/Designers

  • Dashboard Builder
  • Workflow Builder

Disaster Recovery

  • Data Backup & Recovery

After-Sales Service

  • Phone Support
  • Email Support
  • Chat Support
  • Web Support
  • Technical Support
  • Dedicated Account Manager

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