Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Customer Profiling
Customer Data Platform (CDP)
Customer Journey Mapping
Personalized Recommendations
Case Management
Pipeline Management
Up-Sell/Cross-Sell Management
Discount/Promotion Management
Complaint/Feedback Management
Data Modeling
Model Training
Data Warehouse
Data Import
Net Promoter Score (NPS)
Churn Analysis
Sales Analytics
Forecasting
Revenue Reports
Performance Evaluations
Dashboard
CX Analytics
Buyer Intent Analysis
Campaign Monitoring
Behavioral Analytics
Conversation Analytics
Agent Analytics
Conversion Analytics
Lead Scoring
Customer Satisfaction Rating (CSAT)
Customer Distress Index (CDI) Scoring
Lifetime Value (LTV) Reports
Engagement Scoring
360° Customer View
Artificial Intelligence (AI)
Machine Learning (ML)
Generative AI
Transcriptions
Metadata Management
Facebook
WhatsApp
Amazon Redshift
Google BigQuery
Slack
Amazon S3
Azure
Xero
Workday
APIs
SDKs
GDPR
CCPA
Custom Workflows
Segmentation/Grouping
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