Salesforce Data Cloud

Salesforce Data Cloud

0 reviews

WH Score

7.9

Top Salesforce Data Cloud Features

What are the Best Salesforce Data Cloud Features?

Customer Management

Customer Profiling
Customer Data Platform (CDP)
Customer Journey Mapping
Personalized Recommendations
Case Management
Pipeline Management
Up-Sell/Cross-Sell Management
Discount/Promotion Management
Complaint/Feedback Management

Data Management

Data Modeling
Model Training
Data Warehouse

Data Migration

Data Import

Reporting & Analytics

Net Promoter Score (NPS)
Churn Analysis
Sales Analytics
Forecasting
Revenue Reports
Performance Evaluations
Dashboard
CX Analytics
Buyer Intent Analysis
Campaign Monitoring
Behavioral Analytics
Conversation Analytics
Agent Analytics
Conversion Analytics
Lead Scoring
Customer Satisfaction Rating (CSAT)
Customer Distress Index (CDI) Scoring
Lifetime Value (LTV) Reports
Engagement Scoring
360° Customer View

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Generative AI

Language & Speech

Transcriptions

Content Management

Metadata Management

Third-Party Integrations

Facebook
WhatsApp
Amazon Redshift
Google BigQuery
Slack
Amazon S3
Azure
Xero
Workday

Integration Options

APIs
SDKs

Compliance Accreditations

GDPR
CCPA

Customizable Items

Custom Workflows

Systems/Administrative

Segmentation/Grouping

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