Pulseway
Pulseway
38 reviews
WH Score
9.0

Top Pulseway Features

What are the Best Pulseway Features?

Pulseway is a comprehensive Remote Monitoring and Management (RMM) solution that provides businesses with a wide range of features to manage their IT infrastructure efficiently. Some of the standout features offered by Pulseway include: 

  • Multi-Monitor Support: Manage multiple monitors simultaneously for enhanced productivity.
  • Switch Sessions: Seamlessly switch between different remote sessions for efficient multitasking.
  • Email and Phone Support: Access support through email and phone channels for prompt assistance.
  • Dashboard: Monitor and control all IT systems from a centralized dashboard for streamlined management.
  • Diagnostic Reports: Generate detailed reports to diagnose and troubleshoot issues effectively.
  • Authentication and Connection Reports: Gain insights into user authentication and connection activities.
  • Session Recording: Record remote sessions for auditing and training purposes.
  • System Diagnostics: Perform thorough system diagnostics for proactive maintenance and optimization.
  • Update/Patch Management: Keep systems up-to-date and secure by managing updates and patches remotely.
  • Remote Monitoring and Management (RMM): Monitor and manage IT infrastructure remotely for enhanced efficiency.
  • Role-Based Access Control (RBAC): Assign access privileges based on user roles for better security.
  • Single Sign-On (SSO) and Multi-Factor Authentication (MFA): Strengthen security with SSO and MFA features.
  • Session Management: Control and manage remote sessions for seamless collaboration.
  • File Sharing: Share files securely during remote sessions.
  • Anti-Ransomware, Device Control, and Device Isolation: Protect systems from ransomware attacks and exercise control over connected devices.
  • Screen Sharing and Screen Blanking: Collaborate effectively by sharing screens and maintaining privacy with screen blanking.
  • Session Transfer and Unattended Access: Transfer sessions to other agents and access unattended devices remotely.
  • Remote Wake, Screen Locking, and Idle Session Timeout: Wake devices remotely, lock screens, and set session timeouts for security and power management.
  • Session Shadowing and Remote Printing: Shadow sessions for assistance and print remotely from connected devices.
  • Multi-Session Handling and Remote Session Control: Manage multiple sessions simultaneously and have full control over remote sessions.
  • Customer Profiling, Data Security, and IP Filtering: Profile customers, ensure data security, and control IP access.
  • Threat Hunting, Endpoint Detection and Response (EDR): Proactively hunt for threats and detect/respond to endpoint security issues.
  • Notes, Clipboard, Screenshots: Utilize features like note-taking, clipboard sharing, and capturing screenshots.
  • Group Chat and Private Chat: Facilitate communication with group chat and enable private conversations. 

Systems/Administrative

  • Remote Monitoring & Management (RMM)
  • Update/Patch Management
  • Administrator Management
  • Centralized Console
  • System Diagnostics

Identity and Access Management (IAM)

  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • Session Management

Password Management

  • Password Strength Check

Remote Support Features

  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
  • Lock On Disconnect

Reporting & Analytics

  • Dashboard
  • Diagnostic Reports
  • Authentication Reports
  • Session Reports
  • Connection Reports

Recording

  • Session Recording

Device Management

  • Device Discovery
  • Device Control
  • Device Isolation
  • Device Lifecycle Management

Cybersecurity Features

  • Data Security
  • Endpoint Detection and Response (EDR)
  • Filtering
  • IP Black/White List
  • Threat Hunting

Collaboration Tools

  • Notes
  • Clipboard
  • Screenshots

Third-Party Integrations

  • Bitdefender

After-Sales Service

  • Phone Support
  • Email Support
  • Chat Support
  • Web Support
  • Customer Onboarding

Chat/IM Management

  • Group Chat
  • Private Chat

File Management

  • File Sharing
  • File Transfers

Cybersecurity Protection Types

  • Anti-Ransomware

Pulseway Top Features Related Review


P
Pauline
Reviewed on 20 July 2023

Best Remote Management Software

Provides great return for my money and is extremely effortless to use. The ability to use the mobile app to remotely access connected systems from any location is a great advantage.

Pros
  • Affordable, simple to use, easy to set up and good mobile app.
Cons
  • Patching titles cannot be found sometimes.

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