In our comparison of NinjaOne vs. Pulseway, NinjaOne is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
I've been using this product for many years. I initially used it just to remotely monitor servers. Since then, I've increased my usage of the platform to include monitoring workstations, which has helped improve my ability to manage patch installations for OS and third-party apps. Using the interface has been excellent and dependable as always. It is quite simple to install, configure, and deploy the software.
Easy to deploy, remote management and budget friendly
Limited reporting templates
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
I've been using this product for many years. I initially used it just to remotely monitor servers. Since then, I've increased my usage of the platform to include monitoring workstations, which has helped improve my ability to manage patch installations for OS and third-party apps. Using the interface has been excellent and dependable as always. It is quite simple to install, configure, and deploy the software.
Easy to deploy, remote management and budget friendly
Limited reporting templates
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
I've been using this product for many years. I initially used it just to remotely monitor servers. Since then, I've increased my usage of the platform to include monitoring workstations, which has helped improve my ability to manage patch installations for OS and third-party apps. Using the interface has been excellent and dependable as always. It is quite simple to install, configure, and deploy the software.
Easy to deploy, remote management and budget friendly
Limited reporting templates
I've been using this product for many years. I initially used it just to remotely monitor servers. Since then, I've increased my usage of the platform to include monitoring workstations, which has helped improve my ability to manage patch installations for OS and third-party apps. Using the interface has been excellent and dependable as always. It is quite simple to install, configure, and deploy the software.
Easy to deploy, remote management and budget friendly
Limited reporting templates
Add suggested to comparison
In our rating and review comparison of NinjaOne vs. Pulseway, Pulseway has 38 user reviews and NinjaOne has 35. The average star rating for Pulseway is 4.71 while NinjaOne has an average rating of 4.62. Pulseway has more positive reviews than NinjaOne. Comparing NinjaOne vs. Pulseway reviews, Pulseway has stronger overall reviews.
NinjaOne vs. Pulseway both offer a strong set of features and functionality including Systems/Administrative, Identity and Access Management (IAM), Remote Support Features, Workflow Automation, Reporting & Analytics, Recording , Helpdesk Features, Cybersecurity Features, Network Management, Device Management, Conferencing Capabilities, File Management, Collaboration Tools, Appointments/Scheduling, Third-Party Integrations, Integration Options, After-Sales Service, Cybersecurity Protection Types, Chat/IM Management. In our feature comparison of NinjaOne vs. Pulseway, NinjaOne offers more of the most popular features and tools than Pulseway.
In our pricing comparison of NinjaOne vs. Pulseway, Pulseway's pricing starts at $22/month and is more affordable compared to Pulseway's starting cost of $22/month.
Our comparison of NinjaOne vs. Pulseway shows that NinjaOne scores higher in usability for quality of support. Pulseway scores higher in ease of use, meets requirements, learning curve, setup & support, ease of admin, but NinjaOne has the best scores overall for system usability.
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