Meltwater
Meltwater
0 reviews
WH Score
7.9

Top Meltwater Features

What are the Best Meltwater Features?


Customer Management

  • Customer Profiling
  • Brand Management
  • Social Media Management
  • Complaint/Feedback Management

Reporting & Analytics

  • Social Listening
  • ROI Reports
  • Forecasting
  • SEO & Keyword Tracking
  • Benchmarking
  • Data Visualization
  • Performance Evaluations
  • Dashboard
  • CX Analytics
  • Sentiment Analysis
  • Conversation Analytics
  • Data Analytics
  • Engagement Analytics
  • Database Analytics
  • Trend Reports

Workflow Automation

  • Sales Automation

Supported Technologies

  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Conversation Intelligence (CI)
  • Natural Language Processing (NLP)
  • Speech Recognition

Language & Speech

  • Translations

Third-Party Integrations

  • Salesforce
  • Slack

Microsoft 365

  • Microsoft Outlook

Google Workspace

  • Gmail

Integration Options

  • APIs

Governance, Risk, & Compliance (GRC)

  • Reputation Management

Appointments/Scheduling

  • Content Scheduling

Reminders/Alerts

  • Email Alerts

Customizable Items

  • Custom Workflows
  • Custom Reports

Systems/Administrative

  • Centralized Console
  • Segmentation/Grouping

After-Sales Service

  • Training/Tutorial
  • Advisory Services

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