Meltwater

Meltwater

0 reviews

WH Score

7.9

Top Meltwater Features

What are the Best Meltwater Features?

Customer Management

Customer Profiling
Brand Management
Complaint/Feedback Management

Reporting & Analytics

Keyword Tracking
Social Listening
Social Analytics
ROI Reports
Forecasting
Benchmarking
Data Visualization
Performance Evaluations
Dashboard
CX Analytics
Sentiment Analysis
Conversation Analytics
Data Analytics
Engagement Analytics
Database Analytics
Trend Reports

Workflow Automation

Sales Automation

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Conversation Intelligence (CI)
Natural Language Processing (NLP)
Speech Recognition

Social Media Management

Post Drafts
Post Preview
Duplicate Posts
Cross-Brand Publishing
Social Calendar
Influencer Marketing

Appointments/Scheduling

Content Scheduling
Social Post Scheduling

Language & Speech

Translations

Third-Party Integrations

Salesforce
Slack

Microsoft 365

Microsoft Outlook

Google Workspace

Gmail

Integration Options

APIs

Governance, Risk, & Compliance (GRC)

Reputation Management

Reminders/Alerts

Email Alerts

Customizable Items

Custom Workflows
Custom Reports

Systems/Administrative

Centralized Console
Segmentation/Grouping

After-Sales Service

Training/Tutorial
Advisory Services

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