Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Customer Profiling
Customer Lifecycle Management
Personalized Recommendations
Loyalty Program Management
Brand Management
Complaint/Feedback Management
Net Promoter Score (NPS)
Social Listening
Performance Evaluations
Dashboard
CX Analytics
Sentiment Analysis
Buyer Intent Analysis
Email Reports
Daily Summary
Behavioral Analytics
Conversation Analytics
Data Analytics
Engagement Analytics
Conversion Analytics
Customer Satisfaction Rating (CSAT)
Text Analytics
360° Customer View
Trend Reports
Facebook
Twitter
LinkedIn
Custom Alerts
Custom Workflows
Centralized Console
Segmentation/Grouping
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