Listen360

Listen360

0 reviews

WH Score

7.8

Top Listen360 Features

What are the Best Listen360 Features?

Customer Management

Customer Profiling
Customer Lifecycle Management
Personalized Recommendations
Loyalty Program Management
Brand Management
Complaint/Feedback Management

Reporting & Analytics

Net Promoter Score (NPS)
Social Listening
Performance Evaluations
Dashboard
CX Analytics
Sentiment Analysis
Buyer Intent Analysis
Email Reports
Daily Summary
Behavioral Analytics
Conversation Analytics
Data Analytics
Engagement Analytics
Conversion Analytics
Customer Satisfaction Rating (CSAT)
Text Analytics
360° Customer View
Trend Reports

Third-Party Integrations

Facebook
Twitter
LinkedIn

Customizable Items

Custom Alerts
Custom Workflows

Systems/Administrative

Centralized Console
Segmentation/Grouping

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