Listen360
Listen360
0 reviews
WH Score
7.8

Top Listen360 Features

What are the Best Listen360 Features?


Customer Management

  • Customer Profiling
  • Customer Lifecycle Management
  • Personalized Recommendations
  • Loyalty Program Management
  • Brand Management
  • Complaint/Feedback Management

Reporting & Analytics

  • Net Promoter Score (NPS)
  • Social Listening
  • Performance Evaluations
  • Dashboard
  • CX Analytics
  • Sentiment Analysis
  • Buyer Intent Analysis
  • Email Reports
  • Daily Summary
  • Behavioral Analytics
  • Conversation Analytics
  • Data Analytics
  • Engagement Analytics
  • Conversion Analytics
  • Customer Satisfaction Rating (CSAT)
  • Text Analytics​
  • 360° Customer View
  • Trend Reports

Third-Party Integrations

  • Facebook
  • Twitter
  • LinkedIn

Customizable Items

  • Custom Alerts
  • Custom Workflows

Systems/Administrative

  • Centralized Console
  • Segmentation/Grouping

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