Insightly
Insightly
105 reviews
WH Score
8.8

Top Insightly Features

What are the Best Insightly Features?


Customer Management

  • Customer Profiling
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management

Lead Management

  • Lead Generation
  • Lead Distribution

Event Management

  • Virtual Event Planning

Reporting & Analytics

  • Service Analytics
  • Audit Trail
  • Dashboard
  • CX Analytics
  • Lead and Opportunity Tracking
  • Data Analytics
  • Lead Scoring
  • 360° Customer View

Supported Channels

  • Voice
  • Chat/IM
  • SMS
  • MMS
  • Email

Accounting Features

  • Estimates & Quotations

Customizable Items

  • Custom Fields
  • Custom Objects
  • Custom Reports

Collaboration Tools

  • Team Calendar
  • Notes

File Management

  • File Sharing

Project Management Features

  • Workflow Management

Identity and Access Management (IAM)

  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)
  • System for Cross-domain Identity Management (SCIM)

Integration Options

  • APIs
  • Webhooks

Third-Party Integrations

  • AWS
  • MailChimp
  • QuickBooks
  • Xero
  • Zoom
  • PandaDoc

After-Sales Service

  • Email Support

Insightly Top Features Related Review


C
Carrie
Reviewed on 21 January 2020

Not the best out there

General Comments: The customer service is hopeless that should be considered.

Pros
  • Nice upgrades and free offers were great.
Cons
  • The functions are difficult
  • The customer service is not up to the expectation.

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