Act! vs. Insightly: Which is Best? - Wheelhouse

Act! vs. Insightly: Which is Best?

Act! vs. Insightly Best Overall: Insightly

In our comparison of Act! vs. Insightly, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Insightly Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Insightly Pricing
Plus
$29
per user / per month
Professional
$49
per user / per month
Enterprise
$99
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Call Lists
  • Product Catalog
  • Voice
  • Chat/IM
  • SMS
  • MMS
Insightly Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Call Lists
  • Product Catalog
  • Voice
  • Chat/IM
  • SMS
  • MMS

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Insightly Pros & Cons
Pros
  • Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
Cons
  • It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Reviews

Act! Reviews
Top Favorable Review
N
Nancy
Reviewed on Jul 2, 2021

I am a big fan of all the functions that this program has. It has been helpful to my company and me.

The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

Top Critical Review
N
Norman
Reviewed on Jul 2, 2021

Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

The reporting sucks. As for the whole program, it used to work great but not anymore.

Insightly Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

It is a great organizer that reminds you of what you need to do.

Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.

I wish their customer service gets better. Emails also need an update.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

My company was already using it so I used it too.

It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Alternatives

Act! Alternatives
8.6
Insightly Alternatives
8.6
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Act! vs. Insightly: Detailed Comparison

Act! vs. Insightly Top Ratings & Reviews: Insightly

In our rating and review comparison of Act! vs. Insightly, Insightly has 105 user reviews and Act! has 141. The average star rating for Insightly is 4.06 while Act! has an average rating of 4.03. Insightly has more positive reviews than Act!. Comparing Act! vs. Insightly reviews, Insightly has stronger overall reviews.

Act! vs. Insightly Best Features & Functionality: Act!

Act! vs. Insightly both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Insightly, Act! offers more of the most popular features and tools than Insightly.

Act! vs. Insightly Best Pricing: Insightly

In our pricing comparison of Act! vs. Insightly, Insightly's pricing starts at $29/month and is more affordable compared to Act!'s starting cost of $30/month.

Act! vs. Insightly Best Usability: Insightly

Our comparison of Act! vs. Insightly shows that Insightly scores higher in usability for ease of use, meets requirements, setup & support. Act! scores higher in learning curve, quality of support, ease of admin, but Insightly has the best scores overall for system usability.

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