Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Ticket Assign
Ticket Tagging
Ticket Queuing
Ticket Linking
Ticket Routing
Ticket Transfer
Ticket Sharing
Ticket Merge
Ticket Split
Ticket Rating
Agent Handoff
Agent Collision Detection
Issue Management
Ticket Lifecycle Management
Screen Sharing
Camera Sharing
Attended Access
Unattended Access
Remote Session Control
Multi-Agent Sessions
Multi-Session Handling
Session Transfer
Screen Blanking
Reboot and Reconnect
Remote Monitoring & Management (RMM)
Multiple Company Management
Update/Patch Management
Administrator Management
Administrator Console
Agent Management
Agent Console
Centralized Console
Bulk Actions
Command Line Provisioning
Multi-Factor Authentication (MFA)
Clientless Access
Ticket Automation
Status Tracking
Admin Reports
Agent Analytics
Case/Ticket Analytics
Session Recording
Chat/IM
Tablets
Desktops
Smartphones
File Sharing
File Transfers
File Attachments
Annotations
Session Scheduling
Custom Branding
Endpoint Detection and Response (EDR)
Slack
Active Directory
Microsoft Teams
Phone Support
Email Support
Chat Support
Help Center
Forum
Device Limit
Remote Support
$40
per month
Ticket Assign
Ticket Tagging
Ticket Queuing
Ticket Linking
Ticket Routing
Ticket Transfer
Ticket Sharing
Ticket Merge
Ticket Split
Ticket Rating
Agent Handoff
Agent Collision Detection
Issue Management
Ticket Lifecycle Management
Screen Sharing
Camera Sharing
Attended Access
Unattended Access
Remote Session Control
Multi-Agent Sessions
Multi-Session Handling
Session Transfer
Screen Blanking
Reboot and Reconnect
Remote Monitoring & Management (RMM)
Multiple Company Management
Administrator Management
Administrator Console
Agent Management
Agent Console
Centralized Console
Command Line Provisioning
Multi-Factor Authentication (MFA)
Clientless Access
Ticket Automation
Status Tracking
Admin Reports
Agent Analytics
Case/Ticket Analytics
Session Recording
Tablets
Desktops
Smartphones
Annotations
Session Scheduling
Custom Branding
Endpoint Detection and Response (EDR)
Slack
Active Directory
Microsoft Teams
Phone Support
Email Support
Chat Support
Help Center
Forum
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