Eptica CRM
Eptica CRM
1 review
WH Score
5.9

Top Eptica CRM Features

What are the Best Eptica CRM Features?


Customer Management

  • Case Management
  • Pipeline Management

Lead Management

  • Lead Generation

Supported Channels

  • Chat/IM
  • Email

Chat/IM Management

  • Group Chat
  • Chatbots

Reporting & Analytics

  • Sales Analytics
  • SEO & Keyword Tracking
  • Dashboard

Collaboration Tools

  • Shortcuts

Portal Types

  • Customer/Client Portal

Drag-and-Drop Builders/Designers

  • Campaign Builder

Systems/Administrative

  • Knowledge Base

Course Management

  • Course Library

Supported Technologies

  • Artificial Intelligence (AI)

After-Sales Service

  • Phone Support
  • Email Support
  • Chat Support

Eptica CRM Top Features Related Review


P
Peter
Reviewed on 21 September 2023

Decent service, but has room for improvement.

I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.

Pros
  • Fast answers to queries.
Cons
  • Can't customize.

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