Eptica CRM vs. Insightly: Which is Best? - Wheelhouse

Eptica CRM vs. Insightly: Which is Best?

Eptica CRM vs. Insightly Best Overall: Insightly

In our comparison of Eptica CRM vs. Insightly, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Eptica CRM Quick Info
WH Score:
5.9
Pricing Score:
5.8
Feature Score:
5.7
Usability Score:
6.3
Company Size:Small Business, Mid Market
Platforms:
Insightly Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Eptica CRM Pricing
Price Range
Contact Us

* Vendor does not share prices.

Insightly Pricing
Plus
$29
per user / per month
Professional
$49
per user / per month
Enterprise
$99
per user / per month

Features

Eptica CRM Features
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Virtual Event Planning
  • Sales Analytics
  • SEO & Keyword Tracking
  • Dashboard
  • Chat/IM
  • Email
  • Group Chat
  • Chatbots
  • Shortcuts
  • Estimates & Quotations
  • Customer/Client Portal
  • Campaign Builder
Insightly Features
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Virtual Event Planning
  • Sales Analytics
  • SEO & Keyword Tracking
  • Dashboard
  • Chat/IM
  • Email
  • Group Chat
  • Chatbots
  • Shortcuts
  • Estimates & Quotations
  • Customer/Client Portal
  • Campaign Builder

Pros & Cons

Eptica CRM Pros & Cons
Pros
  • Fast answers to queries.
Cons
  • Can't customize.
Insightly Pros & Cons
Pros
  • Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
Cons
  • It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Reviews

Eptica CRM Reviews
Top Favorable Review
P
Peter
Reviewed on Jul 2, 2021

I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.

Fast answers to queries

Can't customize

Top Critical Review
P
Peter
Reviewed on Jul 2, 2021

I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.

Fast answers to queries

Can't customize

Insightly Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

It is a great organizer that reminds you of what you need to do.

Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.

I wish their customer service gets better. Emails also need an update.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

My company was already using it so I used it too.

It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Alternatives

Eptica CRM Alternatives
8.7
8.6
Insightly Alternatives
8.7
8.6
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Eptica CRM vs. Insightly: Detailed Comparison

Eptica CRM vs. Insightly Top Ratings & Reviews: Insightly

In our rating and review comparison of Eptica CRM vs. Insightly, Insightly has 105 user reviews and Eptica CRM has 1. The average star rating for Insightly is 4.06 while Eptica CRM has an average rating of 3. Insightly has more positive reviews than Eptica CRM. Comparing Eptica CRM vs. Insightly reviews, Insightly has stronger overall reviews.

Eptica CRM vs. Insightly Best Features & Functionality: Insightly

Eptica CRM vs. Insightly both offer a strong set of features and functionality including Customer Management, Lead Management, Event Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, File Management, Project Management Features, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service. In our feature comparison of Eptica CRM vs. Insightly, Insightly offers more of the most popular features and tools than Eptica CRM.

Eptica CRM vs. Insightly Best Pricing: Insightly

In our pricing comparison of Eptica CRM vs. Insightly, Insightly's pricing starts at $29/month and is more affordable compared to Insightly's starting cost of $29/month.

Eptica CRM vs. Insightly Best Usability: Insightly

Our comparison of Eptica CRM vs. Insightly shows that Insightly scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. Eptica CRM scores higher in quality of support, but Insightly has the best scores overall for system usability.

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